The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. ", "Could do with some entertainment ie.
Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving. It was said they knew this the day before and sent emails to passengers.
In the last 3 days, the cheapest flight deal to Cardiff Wales Airport was found on the route from New York, at $1,133 one-way and $1,040 return. A great full-service carrier with impecable standards.
Subpar. Seats are either up or down and only a crew member can operate them. Very comfortable seat", "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized", "Checking in bags and printing boarding passes were long unorganized lines of people", "Squishy space and very late flight unfortunately", "Tiny, uncomfortable seats with warn cushions.
Absolutely no video or electronic facilities and seats that had long lost any cushioning, The decibel level in the plane was deafening.. Will I fly Aer Lingus again..definitely not!!!!
Our flight to Sioux Falls left early, without us. I miss everything and also I get very late to our Airbnb and I was with my family and child", "Crew attentive. The airport code is CWL,and it can also be referred to as Cardiff, Cardiff Wales, or Cardiff-Wales Arpt.
Entertainment system, food and seats were just fine. Cost me delay of 1 hour. Go to upper class or fly with another airline. The crew was very attentive. Both planes were downright filthy. Make sure you add a bag beforehand.
", "Only one small beverage (plastic cup's worth) offered, no additional drink even though there was time. The seats were small, you felt on top of the person next to you, and there was no leg room. ", "Crew from Washington to Cancn were extremely rude", "The crew was very attentive and had great personality. ", "Despite the delayed flight air Lingus gave us compensation bonus for a small meal and drink at the Barcelona airport after 2 hours caused by a thunderstorm.
Every other major airline does it. ", "The best airline what I was flying so far !! I could not recline the seat enough.
Will make me reconsider Air France in the future.
Travelers looking for a quick snack or some hot food can get some at Food Village, while Fly Half Bar, Caffe Ritazza, and Echo Bar are there for people whod like a drink before or after their flight. ", "The crew is great, with their typical slightly humourous and casual French attitude.
But it had adjustments options for a lot of other things which were good. We tried upgrading to business but Delta said we had to contact Air France in Detroit.
There are three hotels close to Cardiff Airport, including one that is within the airport. ", "Didn't have the opportunity to book seats on return trip. That's it. ", "Seat was very cramped and I want able to be comfortable at all.
Hence rating. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. When thrre, the gentleman on ground crew was actually rude when I asked about it. The best option for travelers looking to stay close to the airport is the Holiday Inn Express Cardiff Airport, a 3-star establishment just next to the terminal building. We made the flight, but our luggage didn't. On economy class you have many options: - Normal (free!)
Aer Lingus hired another carrier to do this flightplane, crew no Aer Lingus personnel. Everyone was nice, but. ", "No food provided "due to a strike the previous day". Great food,movies and I even got to sleep !
", "Reduction in available seat space will probably make me look at other suppliers the flight over on air New Zealand was significantly more comfortable", "Crew is well trained and efficient. It's a joke", "AerLingus use a Boeing757 on this route and the seats are old, uncomfortable and many have dips in them.The entertainment system is ancient and had limited stuff on it. ", "From check in to security to boarding everything was smooth with no waiting. You can also take the Cardiff Bus that departs every 20mins. ", "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time", "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off", "Food could be a bit better. ", "The airline charged for luggage at airport check in. Helped to make the flight easier to handle. The entertainment was good with a wide selection of movies and TV shows. Seats were not comfortable. Food was not that tasty at all. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that! Very small, low-resolution, seat-back screens with a luggish & outdated interface.
The last option is the train to Cardiff Central Station. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l.", "My flight was cancelled due to technical problems! Pilot genuinely apologetic for the delay. No one who I spoke to, including myself, got one. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been. ", "Very friendly and helpful staff! A few of us voiced out to the floor crew but they did nothing. No entertainment.
Same crappy headphones so it wasnt the", "The food service was good and the flight attendants were friendly. ", "Out of your control but the shuttling around from gate to gate was inconvenient", "Crew on board were very nice and very helpful.Apart from that I am struggling to see how this is a 4 star airline. No hay un telfono a donde hablar, la web est desactualizada y con informacin equivocada. Not that old.
Earphones. ", "First class did not come with lounge access? ", "Friendly crew; comfort; punctuation. Food wise, the chocolate cookie was better than nothingbut a little savory snack would have been nice. ", "una valija se perdi.
The touch screen of the DVD player did not work well so it was a frustrating experience.
So incredibly uncaring and outright mean. The gentleman in LAX waiting for us late arrivals from the connecting flight from MSP was very capable and helpful, going into action for us so we could make our tight connection, in which the others should have already boarded. The most popular connection is from San Francisco to Cardiff Wales Airport and KAYAK users have found round-trip deals for as low as $777 in the last 3 days. No entertainment or food service on this flight.
", "Food not great - not all menu options available. ", "The delay in the flight without even informing us of the reasons. In my opinion smart flies someone else", "The crew tried to accommodate and offered food to everyone. Food, service, attendant, on-time etc,", "The veg meal - paneer, rice, lentils - was absolutely delicious. "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. Overall, great flight. 
British Airways ended up being 2 hours of stress, confusion and running to our gate. It was nice to get a beer or wine at no additional cost.
", "The crew was awesome and so accommodating", "Not the flight/airline fault, but the getting through us preclearance was a nightmare", "The seats are adequately spacious. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. ", "Everything went very fast and smooth. Lots of movie options.
Other nearby hotels are Aberthaw House Hotel and West House Country Hotel.
", "Entertainment was awesome. I didn't have to queue for the boarding. ", "Food was just fine, movie selection very good", "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)", "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats.
", "Efficient boarding system, clearly signposted. Music sounded OK and choice was good. Delta had no plan and there were no hotel rooms. TV was poor quality. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach. ", "All good and drink cost extra and there was no entertainment. It departs every hour and once in two hours on Sundays, and the fare is about $7. ", "Being delayed and missing my connecting flight. It was more intuitive to use Zones numbers, instead of what you have now. Could not block it out. That was my worst trip ever. Why are you so poor! But by time we walked out we all missed our flight and had to rebook. Got to the hotel SO late that they waved a fee and had our room ready. Insanely slow. You can also opt to shop at the Nuance, a tax and duty-free stall that offers many items, including clothing and accessories, perfumes, electronic equipment, and a selection of items handcrafted locally. ", "Could have announced that there was a cost for ginger ale etc. ", "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine.
Then had to wait another hour for checked luggage.", "KLM was not prepared to get wheel chair passenger off plane. ", "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service", "Sound didn't work on some of the entertainment choices", "airline staff was helpful, friendly and accommodating from ticket check in to flight staff. ", "Plane seemed a little worn, which surprised me since it was an A380. Also the extra legroom seats were well worth it!
I love KLM, its very spacious and clean and the landing is always very soft. Seemed to cater more to Irish Nationals over anyone else. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it.
", "I didnt like how I prepaid for my window seat & ended up with a different seat in the middle", "The entire trip was wonderful! Wrote in the previous message. Not very attentive to "guests". ", "If we're going to be early, have a gate ready. The flight from Rome to Ams was delayed. Would have been nice to be warned about that. ", "Flight was great and very friendly staff. This is really worth my money. Demanded that I except any and all alcohol to give to her to drink. When seats in front were reclined (most of the trip) there was little room. ", "The in flight entertainment was above average and the seats were decent", "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in.
There are 9 miles between Cardiff city center and Cardiff Wales Airport. ", "Crew and entertainment options were great. Not worth the fee. Food was good and tasty.
", "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. In fact you can't talk to your travel companion nor look out a window. Delayed flight and lost working day. ", "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. ", "The boarding was a bit disorderly. We should have the right for one luggage per ticket as all other airlines. ", "We left DC late because of Delta's inefficient boarding process. when it very much was and I'd drawn attention to its correct location); to the fact that my connecting flight wasn't even available in this app was supposed to determined whether I could fly to my final destination; ti the fact that a supposedly vital piece of documentation wasn't even mentioned in that app; to the unnecessary delaying of a connecting flight by several hours that was suddenly on time again upon landing minutes only late, which somehow required all passengers with ANY connecting flight to run to their gate regardless of destination; to the fact that the boarding passes didn't include my initial return flight and only the connecting, which was cause to be denied entry to the airport, to the apparenly unknown and much disputed location of the check-in where I would have to report to get said boarding pass; to the ONE HOUR WAIT behind maybe 20 people total in spite of having no bags to check because again, I had no boarding pass; to the app incorrectly stating that no additional covid test was needed only to find out after having been at the airport THREE HOURS; to the fact that my itinerary"couldn't" be changed because it was "in flight" while the "fare difference" I would be charged went up $100 every hour I was forced to wait because there were magically no notes regardingmy flight every time I called back as directed; this was a miserable experience all around. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps.
And I had to pay for the overnight accommodations. The flight from AMS to Moscow was missed. 
There is nothing I could suggest to improve this wonderful experience. Lounge food and service are excellent.
", "Boarding was very confusing. In total 50 minutes late leaving. ", "About 1h30min delay without an explanation. Sitting in Paris airport 5 hours. ", "KLM staff in the Prague airport were some of the rudest humans I have ever met. Thank you, Using a different airline instead of Virgin or delta. The recline of the seats was impecible. Time to retire these aircrafts.
I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again. ", "tool me safe from one airport to another", "The long wait without the air conditioning until our slot in the takeoff list became available. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. ", "Dozens of high school students screaming and climbing onto seats, crew did not intervene. check in was great. ", "I didnt like that my flight was canceled and rebooked for no reason. ", "Food. ", "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated", "Both boarding the flight and getting off the flight were severely delayed. spent 3 hours at the airport filing a claim. Drinks were not cold. Flight was delayed, entertainment was outdated and the airport staff were rude.
Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. Not looking forward to my return flight", "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer.
", "Crew was friendly and appreciative of our business. This is definitely my the worst flight I have experienced.
", "I enjoyed the attention to detail and comfort.
Sometimes travel dates aren't set in stone. ", "Flight was on time and quick and comfortable", "The crew service is impeccable. More veggie options. ", "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation", "Standard on most parts with pleasant staff", "Flight was 1/2hr with poor pre-flight communication on the topic. ", "The crew of this flight were fun and personable without being intrusive. There was already a group forming a line at zone 4 for a good 15mins and another group created another line just 5mins before boarding and the 1st group had to re-queue. ", "Food not good , entertainment system old un updated and slow", "Seats very uncomfortable with very little padding. I did arrive safely. ", "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. We landed in Atlanta late. They close an hour before to taking bags for international flights.
The incoming flight was two hours late, so the departure was late. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. ", "Knowing where my bags were, and if they'd made it with me. Ear buds were hard to hear through. ", "Wish the seat was more comfortable. The vegan lacto-ovo meal is disappointing. ", "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. From using an app that denied my negative covid test THREE times because they misread it and tried to mislead me about it ("Maybe the date isn't specified?" Not the first time we have experienced defective entertainment system on this trip. No chargers for phones. Some people that missed their connection flights were offered hotel stay. Don't pretend you are not low-cost! Great collection of international quality movies. They made the start of the trip so easy! Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. ", "Inflight Barcelona to Dublin air lingus were charging for drinks ( non alcoholic) and food . ", "My seat didnt recline my back was in a lot of pain so was my neck. ", "Old plane with very lousy seats for a super expensive business class. Frankly overall it was excellent service. 
Excellent food, drink, comfort seat, free entertainment with great selection. Old plane--could not hear movies and unclear screen. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. Food acceptable for airline fare. ", "Quick flight and made it to Milan early.
", "Crew was great. Could be supplied first since the flight is suffisent for a movie.
Or something healthier.
Simply apologising for delayed doesn't help", "Flight into and out of indiapolis was delayed by 2 hours. Mass produced airline food is tough to get right but maybe food that doesnt require as much cutting so you dont elbow your neighbors ie spring rolls. But all in all it was a good flight. Im sure the flight to Madrid couldve waited for the 15 of us.
", "Paid for extra legroom, but very narrow seats not comfortable.
I had to flag someone down after they had simply walked past my row both times.
", "They didn't serve any refreshments or even water", "Everything about my flights on Virgin Atlantic was amazing. It was really run down. I was unable to make this flight due to cancellation of my first leg. We landed before our flight to Madrid was to depart. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received. They use "smart flies aer Lingus " as their advert tag line. Great Airline!
They anticipated any needs we had. Thanks for a great flight. ", "The flight timings and the arrival time", "Super comfortable seats. AF food went from being the best in international flights to disgusting microwave food (especially vegetarian). ", "Seat was shockingly small, even for economy class. More than just me made the same request. ", "One bag did not arrive in Toronto, apparently delayed in Paris.
Breakfast a simple brioche with nothing to add to it.
Only on the films, though; the TV episodes were fine. Was going to sightsee the first afternoonbasically lost a day of seeing Dublin. Had to go through security 3 times in Toronto.
Ground services very friendly and professional.
There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. Connection was good. ", "The crew were really helpful with people who had tight connections because of the delayed flight", "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation", "sceens in the plane to show map and direction of travel", "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port", "Friendly staff, great service on board.
Limited choice of movies. This should be made apparent while booking.
", "Overall, great flight. The 'beef' Shepard pie was lumpy and over salted. Professional staff", "The flight was perfect! ", "Gate agents should announce the new boarding categories. ", "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane.
", "when serving drinks, cabin crew limited to serve liquor only once and it was poor service. ", "The only thing I would improve is the main dish in the meal.
Comfort score also reflects the Business class seat.
", "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. Landing was jittery and bumpy. Terrible.
So there was no experience for me on this flight", "The flight to Madrid left with about 15 passengers waiting to leave the flight from Chicago.
", "Transferring to another airline that was serviced by. airline. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting", "KLM are our airline of choice. Otherwise we never would have made it on the flight. ", "A/c was not working and is not the first time that happened on aerlingus.my question is do you do maintenance on aircraft?????? There are three easy methods of getting downtown from CWL taxi, bus, and rail. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Cardiff. Airport staff was pleasant and helpful. Staff is TOO friendly because these customers rush the gate no matter what and the staff is fine with it.
Sky Plaza Hotel is less than half a mile away and offers many amenities, including a bar and restaurant. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. ", "787 is a great airplane. ", "I always think Virgin's meals are the WORST among those of all the airlines I use. Seats were too close together. ", "The crew was charming and very attentive to passengers. ", "The crews were very friendly and everything went as planned. ", "Everything was excellent. The most searched flights to Cardiff by KAYAK users. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. All flights to Cardiff land at Cardiff Wales Airport. ", "I have not flown on a plane that old for 20 years.
", "Did not get the luggage from connecting flight from Amsterdan to Basel", "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall", "Cabin noise and air conditioning too cold, didn't sleep well", "Crew was not very friendly on bot departure and return flights. ", from San Francisco to Cardiff Wales Airport. Not the way we wanted to end our amazing Key West vacation.
", "The vegetarian meal was tasteless. Good but delta needs to be more upbeat about the boarding process in Atlanta. White bread is unhealthy. Dirty seats, no in-flight entertainment whatsoever (not even a magazine). The food was as bad as airplane food gets. ", "There were no vegetarian options for meals. No preboarding. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been.
Food was very good too. ", "The time. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. I looked online and the same hotel was $65 to book on Kayak. Poor. Not sure why I couldnt check in online. ", "Called stewardess twice to assist.
After getting to L.A at 9:52 a.m didnt get out of the plane till 11:05 then the baggage claim was noted on carousel 2 when in fact it was carousel 3 when I asked a worker she said I dont know maam waved me off and kept walking.
): what a bargain. ", "The food was AMAZING. ", "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)", "Checking in was ridiculous. ", "The flight was smooth and the food selection was surprising delicious. ", "Not comfortable at all and will not book KLM again.
", "The entertainment wasnt working for most of the flight. There were several other issues with thus flight that made the overall experience a poor one. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. ", "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Despite some technical problems all the crew were really great and managed the issues really well. The chexk in team was one of the best I have come across in the last few years. Flights were timely. Had made arrangement for early morning checkin. It should be upgraded. Cabin crew were friendly and efficient. We only got about an hour and a half of entertainment", "Nothing really, seems everyone is underwhelming in this market", "Amazing crew, excellent drinks and decent food. Upon arrival you could not open the cargo doors and our luggage was delayed for almost 1.5 hours. These are NORMAL seats and you charge an extra 30?
Not enough legroom compared to orher international carriers.
Also you must pay for beer and wine on this 4 star airline. ", "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. ", "Nothing..worst experience ever. So basically Delta was trying to scam us after they screwed us.
never had such a flying experience. 4.5h together to rebook the flight, get the hotel voucher, get to the hotel and check in. No entertainment onboard (for hours and hours). Bathrooms were falling apart and came with a disgusting odor. The flight attendants also seemed to ignore half the plane when handing out drinks and when picking up trash.