The service I got from 2 sales assistants was 2nd to none..and the guy Will at the cashdesk was lovely. I was expecting a faster approach on the click and collect. Due to the very poor customer service, I Could not possibly recommend purchasing a gym item online from Intersport Elverys. I NEVER do reviews i work in retail too but OMG I had to share this beaut ! Anyone can write a Trustpilot review. Companies can ask for reviews via automatic invitations. I bought gift cards for my nieces and nephews for Christmas.
Bought some trainers online and asked to collect them. If you see what you like it's easy to add a 3Plus discount code for 15% off.Click and collect can take a few days as they ship the products down from the main warehouse in Mayo - surely if the shop has stock in their own warehouse, they could just allocate it and the order would be ready within an hourOverall it's decent if you shop around, but it wouldn't be my first point of call. I have to say, he was spot on with his advice, they are amazing!! All reviews are published without moderation. Do not use their online click and collect they are the slowest company I have ever had to deal with. Intending to spend 100+ on trainers. Terrible company to deal with - delivery waiting times are a joke, replies from customer service are non existent - Lifestyle Sports have next day delivery so no wonder they are miles ahead! 2022 Locally.com. Unit 1, Dungarvan Shopping Centre, Shandon. I am sitting here a day later still outraged by my experience. It's really not a surprise they have such a low rating, in an effort to support Irish retailers, my wife and myself purchased fitbits, after waiting several days for advice on dispatch they say its now not in stock, if we'd ordered from Amazon we'd have had them now. Couldn't have been more helpful. Went to the store in Pavilion Shopping Centre in Swords Dublin, we were looking for a tennis racket for we both, we couldn't find a shop assistant to help us to find it, once we finally saw a shop assistant she just showed us were us the tennis racket and walked away. Locally.com is the intersection where brands, retailers and shoppers meet, bringing the convenience of ecommerce to the local shopping experience. All Rights Reserved. Disgraceful management and customer service. Another thing is the kit printing.
My children have the money to buy them. Absolutely no contact don't have a clue where my order is or what's going on.. all emails and phone calls have not been answered. The print whilst it was ok it was a bit creased up. I got an Ireland shirt the other day and decided to get a name and number on the back. Theyre not perfect, but then again, nothing ever is nor will be.
The staff are usually lovely & very friendly & accommodating. 2022 Trustpilot, Inc. All rights reserved.
Eventually they advised me that there was a manufactures fault and that they would get their Irish returns dept to collect it from me. I have not received an apology from anyone nor have been advised as to when I might have a replacement bike or a refund. shocking .. lady whoever u are you let yourself diwn so badly sort it out get a job you like darlin' . When they get to the counter, Im told that was a sale price and is no longer valid. Not a crying shame, jersey was in decent nick. Locally.com is a service of Local Gear Inc. Let us show you how Locally can work for your business. We use dedicated people and clever technology to safeguard our platform.
I will never darken their door again . Just reading some of the Reviews here.
Went into elverys in west street drogheda looking for a gift for a young lad that has everything I was Greeted by a staff member named ang well to say she went above and Beyond to help me from checking stock in shop to checking online for the perfect gift.What a pleasant shopping trip I had in your drogheda store thanks to your staff member Ang. I thought I was in the Twilight Zone zero exaggeration. Very bad customer service.Its non existent on social media.They dont have a clue when new gear is due to arrive in.Shocking for a big Irish store Asked when an item was due, was told at best another week, yet it appears on the website the following day. Register and grow your business with FindOpen & Cylex! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Again Day 2 I was left 30 mins waiting to be served by manager Michael. The brand names, logos, images and texts are the property of these third parties and their respective owners. Your location could not be automatically detected. Ive seen people complain about the delivery but in all honesty I got an Ireland centenary kit on a Friday and it arrived on the Monday/Tuesday cant remember so delivery isnt too bad. Website isn't great, but experience could be much worse. I would recommend them to a friend. We help you find your favorite products and brands at stores near you. We had to leave them there. Often buy from elverys online and items always arrive on time and as described. I didnt protest this & accepted her decision which she informed me in the most horrible fashion. Shocking, Read 1 more review about Intersport Elverys.
It also didnt match the FAI official font for shirts but thats something I wont begrudge them too much on, since it is difficult to get official name sets as there isnt really a place you can get them. One thing I will complain about is that the wrap on the box wasnt tight enough. Mortified with embarrassment. Lkenny store. 9/10 High Street Shopping Mall, High Street. This the second pair of runners I've bought from Elverys and on both occasions they were super efficient and I received exactly what I ordered within a few days. Please enter your address, city, state or zip code, so that we can display the businesses near you. Give us your email address and we'll send an email with a reset link. My son is 4 and I now know this was not true. I've always loved shopping here as does my wife. Elverys Sports opening hours in Dungarvan.
Talk to a representative from Intersport Elverys. Day 2 collected helmet and it was for a 10-11 year old. I purchased an Exercise Spin bike online on 10th Dec and while the bike was delivered within a few days, I had difficulties in assembling it. Verification can help ensure real people write reviews about real companies. Spent a number of days emailing iFit UK (they will not accept phone enquiries) in an effort to get some help with it. Limerick Crescent, Unit MSU2, Service Yard 1. The manager said sorry but they hadnt changed the price back and couldnt sell them at this price. If you have any questions or suggestions regarding this matter, you are welcome to contact our customer support team. I found him arrogant and rude and had no empathy to my problem. Why this couldn't be done via digital online codes I do not know!?
They advertise products at a price. The website is pretty poor in comparison to other online competition outside Irish sports shops. Day 1, I waited 40 mins to be served and I was told out loud so my poor son could hear that my childs head was too big and one would have to be ordered in on click and collect which would mean another 50 miles up and down the following week. I gave only 4 stars as it took a bit too long (4days) to get them from the store. This caused the box it came in to have a slight dent in it. We're living in difficult times & a little flexibility goes a long way. I travelled 50 miles to get my son his first hurling helmet. Would not recommend. !Thanks Elverys, I will be back!! Really disappointed today with lady at the till, I bought 84 worth of shopping & my wife had sent me the 3 mobile code but the lady at till refused it as it didn't come from my phone. I understand there are rules but this was never an issue in the past. I was issued a refund minus the ball my son was playing with. The content displayed on FindOpen consists of information from third parties, among others from publicly accessible sources, or from customers, who have a presentation page in the Cylex Business Directory. Person from customer service had a rather nonchalant attitude, avoid. Staff are also very nice and are always willing to help (although Ive only been to one elverys so dont take that part as gospel).
He tried to be smart when he saw my son playing with a ball in the store smirking saying Are u paying for that or returning that too I was shocked and outraged. When I got in touch with Elvery's, they did then send them again and quickly. You are shopping Locally! I had been promised the previous day that a big order would be delivered Tuesday so there would be plenty options available if helmet ordered did not fit. I generally wouldn't be too pushed about shopping in store as you can generally get products much cheaper online from a wider range of retailers.Over the last year I have made a couple of orders from elverys online. After trying on some helmets he told me he had nothing and to go somewhere else this despite assurances Day 1 they would definitely have loads of choice with all the stock coming in on Tuesday. There are no reviews yet for Intersport Elverys. I visited the Longford store today with the intention of buying some new trainers. She looked over my shoulder as she spoke 2 me whilst gesturing towards shoe display with her hand .. i was looking at her incredulouslybut she didnt notice as she wasnt even looking at me. However there is a 21 day contact period and this could be more due to the holidays so the bike is still in a box waiting for collection. Overall my experience with elverys has been largely positive. Here are 8 tips for writing great reviews.
This adviser also assured me this helmet for a lifetime. Literally just want my money back but can't get through to anybody. Other than that, easy and painless process. I live near an elverys and for the most part they have a pretty decent range of products to choose from. Cylex cannot be held responsible or liable for the accuracy, correctness, usefulness or reliability of the data. They did not arrive. That's right. Could have ordered elsewhere and had the item a week ago.. never again. As my sons heart was set on it I said no problem. needed advice on best trainers to invest in. Told her I needed guidance . "you'd need to know what your last pair were' there was no ABC strategy here (always be closing) .. she wanted to close the shop I think ! You are buying from a local shop, not directly from a brand or ecommerce site. I subsequently purchased a pair of "Brooks",a brand that I wasn't familiar with. Highly reccomwnd buying from them. I was assisted buy the store supervisor who advised me on which trainers were the best suited to my needs. That was it. Maybe some additional gear was determined to get my fitness vibe reignited told assistant as much ..Im buying these today !! I asked for some assistance with another item I ordered as a gesture of goodwill (for messing -up the Christmas presents) and they said they couldn't help. Ive been told not to wash it for a week however. I'm sad to say that after today's experience we will think twice before we return again. Was in the store yesterday Sat 2 OctoberI bought ASICS. We saw a price in just one of the racket and we presumed it was the same price and once we went to the till the female racket it was double of the price, my partner end up taking it as he didn't have more time to go back to request another as the line for the cashier was long and accept it very disappointing customer service.