It has happened several times where people are unable to send messages, download images, and similar. You can also try switching between Wi-Fi and mobile data to identify whether the Internet connection is causing the issue. Sign Out and Back In Again (WhatsApp Web), Android apps to enhance the WhatsApp experience. If you are getting the Ask XYZ to resend the file error while downloading old media files from WhatsApp, thats what you will need to do. If you still need more space, learn other ways to free up space on Android and iPhone. If the phone doesnt have enough storage, files wont be able to download. Summary: Have you updated your Android smartphone to its latest Android 11 version? Basically, what you need to do is navigate to Settings -> Storage -> Storage Booster. Tap on Move Content to SD Card and turn off the toggle next to WhatsApp. You can also use the search in Settings to look for the Storage Booster setting.
After that, log back in again and the problem may have gone away. Here What You Need To Do!
If WhatsApp Web is failing to download photos and videos (or is otherwise not working properly), then you should try clearing your browser cache and cookies to give it a clean slate. Next, try opening a website on your phone. You should be using the fastest, correct network for the proper functioning of WhatsApp. To set the correct date and time on Android, go to Settings -> System (General Management) -> Date and time. Enable the toggle for Use network-provided time (or automatic time)., On iPhone, go to Settings -> General -> Date & Time. Enable the toggle for Set Automatically.. For Android, go to Settings -> Network & Internet -> Data Saver. Turn it off. A great quick fix for many a WhatsApp Web problem is to log out then back in again. Restart the phone after clearing the cache. Unable To Login To Outlook App On Android? Yet, many users are facing the issue where tapping a media file throws you an error that says, download failed, download was unable to complete, please try again later, and similar. Here Is The Real Fix! On Android, apart from uninstalling WhatsApp, you should also try renaming the existing WhatsApp folder. However, this is a nuclear option so please make sure that you back up your WhatsApp data first. To fix it, you will need to either remove the card or unmount it. Select Rename. Change the name to whatever you wish. Once that happens, check out Android apps to enhance the WhatsApp experience. If you are using WhatsApp on Wi-Fi, start by restarting your router.
If media isnt auto-downloading on your phone, try disabling these modes. Our latest tutorials delivered straight to your inbox, How to Bypass Paywalls of Leading News Websites, 6 Ways to Easily Send Text Messages (SMS) from Your PC, Instagram Not Working? Also read:WhatsApp Not Working? Doing so will delete all the saved networks (Wi-Fi, Bluetooth, etc.) How To Fix Skype Camera Not Working On Android. The person could have cleared the chat, leaving you unable to download the files. So if a setting is responsible for WhatsApp images and videos not downloading, resetting the settings should fix it. Sometimes just restarting the phone will fix the media not downloading issue on WhatsApp. That way you will not lose your chats and files. You need those deleted data but , How To Recover Deleted Or Lost Data After Android 11 Update Read More , How To Recover Deleted Or Lost Data After Android 11 Update, How To Recover Deleted or Lost Videos On Android Phone, Photos/Video File Recovery From LOST.DIR/SD Card On Android, How To Recover Deleted Music/Songs From Android, How To Recover Deleted WhatsApp Messages On Android, How To Recover Deleted Text Messages From Android, [Samsung Help] Unpair Galaxy Watch From Any Phone, Recover Deleted Photos From Google Photos On Android. Typically, images and videos received on WhatsApp will download normally when you tap on them. These troubleshooting tips should help with the issue: Also read:How to Use WhatsApp Web on Desktop and Chrome, For many WhatsApp users, the images and videos not downloading issue happens only with mobile data. To check your network on Android, go to Settings -> Network & Internet -> Mobile Network -> Network Selection. Choose Automatic. Simply click the three-dotted menu icon above your chats list in WhatsApp Web, then click Log out. Hopefully, you should be able to download images and videos normally from WhatsApp. The steps may differ according to your phone model.
For that, go to WhatsApp Settings -> Storage. Here you will find a Media auto-download section. Having the correct date and time on your phone is important for WhatsApp to sync to its servers, otherwise you wont be able to download images or videos, as mentioned on the official WhatsApp support page. Many times, updating WhatsApp also helps to fix the issue of images and videos not downloading. If you are using a memory card on your Android phone, often that is responsible for causing media download issues in WhatsApp. To verify whether WhatsApp is down or not, you can use third-party tools like Outage.Report or DownDetector. Here How To Fix! If YES and after updating it you have lost your Android phone data.
Likewise, with the WhatsApp images and videos not downloading issue, restart your Android phone or iPhone. Also, try the solutions for mobile data not working on Android and iPhone. Here Are 14 Ways to Fix it, 4 Ways to View Deleted Reddit Posts and Comments, Facebook Pictures Not Loading? Facebook Messenger Isnt Optimized? If youre using WhatsApp Web (the desktop version of WhatsApp which was recently updated to not even require your smartphone nearby each time you sign in), then it has its own host of problems and fixes. Try clearing the cache for WhatsApp on your Android phone. Here Are the Fixes. Go to the Play Store (Android) and App Store (iPhone) and search for WhatsApp. If you are unable to download images and videos from WhatsApp, the following fixes will help you solve the media download issue on WhatsApp. However, make sure to back up the data first using the native option. Both Android and iPhone come with data-saving modes. But before we move onto those, you should know that unlike the phone version of WhatsApp, WhatsApp Web doesnt automatically download photos and videos. Choose either Reset Network Settings or Reset Wi-Fi, mobile & Bluetooth., On iPhone, go to Settings -> General -> Reset -> Reset Network Settings..
To check the available storage on Android, go to Settings -> Storage.. If the website doesnt load or images do not load properly, your Wi-Fi connection may be down. Your phone should have sufficient storage to be able to download media files from WhatsApp.
Open one of the websites, and the tool will tell you whether WhatsApp servers are working properly or not. To do this in Chrome, click the three-dotted menu icon at the top right -> History -> Clear browsing data, then check the second and third boxes and click Clear data.. Solved: Currently Unable To Send Your Message It Will Send When Service Becomes Available, (11 Tips) Fix Samsung Health App Not Counting Steps, Tracking Activity, How To Recover Deleted Data From OnePlus 10 Pro/10R, How To Recover Data From Water Damaged Samsung Phone, Recover Deleted Data From Asus Zenfone 8/8 Flip/7/7 Pro/6/5, Methods To Recover Deleted Data From TCL 20 Pro/20S, How To Recover Voice Recordings/Audio Files On Samsung. The first step you should always perform when you are troubleshooting an app or device is to restart it. Do note that unmounting the card will not delete your data in the card. WhatsApp Web doesnt have a great reputation for stability, and while its major recent updates have brought some welcome improvements they have also made the browser version of WhatsApp a bit unreliable. Quick and easy fixes for Whatsapp images not downloading issue. 2022 Uqnic Network Pte Ltd.All rights reserved. Do not tap on Clear data (or Clear data), as it will delete your WhatsApp chats. Manually Download Photos and Videos (WhatsApp Web), 3. To reset the network settings on Android, go to Settings -> System (General Management) -> Reset. If WhatsApp doesnt have the required permission, you will face issues while using it. Also read:How to Export and Back Up Your WhatsApp Chat History. If your Android phone offers a native setting for moving data to an SD card, you should try turning it off for WhatsApp. For Wi-Fi networks, try to forget the Wi-Fi, then connect to it again. Tap on the Update button if available. Doing so will not delete your chats or any associated media. Try turning Airplane mode on and off on your device for a while. If you are using adblocker apps on your phone, try turning them off for a while to see if they are conflicting with WhatsApp media. On the next screen, check the Cached images and files and Cookies and other site data boxes then click Clear now..
You can back up to Google Drive on Android and iCloud on iPhone.
WhatsApp requires storage permission on both Android and iPhone to download media files. You should try resetting the network settings on your Android phone or iPhone. Also read:How to Prevent WhatsApp from Saving Images to Gallery. If you want media files to download automatically to your iPhone, in the WhatsApp app, go to Settings -> Chats. Enable the toggle for Save to Camera Roll..
and connected devices.
On iPhone, even though you will be able to view the downloaded media in WhatsApp, its not automatically downloaded to the camera roll.
Get Help, Tips, Solutions And Data Recovery Solutions Related To Android! Skype Microphone Not Working On Android? Touch and hold it to reveal the options. If something goes wrong, you will find your old WhatsApp database and files in the renamed folder. On Android, go to Settings -> System (General Management) -> Reset. Choose Reset app preferences or Reset settings., On iPhone, go to Settings -> General -> Reset -> Reset All Settings.. To grant storage permission on Android, go to Settings -> Apps -> WhatsApp -> Permissions. Tap on Storage (Files and media) and choose Allow., On iPhone, go to Settings -> WhatsApp -> Photos. Choose All Photos.. If youve tried that but are still having problems with WhatsApp Web, then try the following tips. In Edge, click the menu icon at the top right corner -> Settings -> Privacy, search and services, then Choose what to clear next to Clear browsing data now. To unmount the card, go to Settings -> Storage. Look for your memory card. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Once that is done, uninstall WhatsApp. Enable data roaming on your phone if you are not in your home state. Many times, users are unable to download media files on WhatsApp due to an issue with their Internet connection. On iPhone, go to Settings -> Mobile Data -> Mobile Data Options. Turn off the toggle next to Low Data Mode.. However, all settings on your phone will be reset. Here Are the Fixes, 15 Safe Websites for Downloading Windows Software, 11 Omegle Alternatives to Chat with Strangers, How to Add Screenshots and Animation to GitHub Pull Requests. This is done so that WhatsApp creates a new folder when you install it again. Tap on the option or icon that says eject or Unmount. How to Prevent WhatsApp from Saving Images to Gallery, 13 of the Best WhatsApp Web Tips and Features, How to Use WhatsApp Web on Desktop and Chrome, How to Export and Back Up Your WhatsApp Chat History, 8 Sites and Extensions to Make Google Maps Even Better, How to Hide Your Facebook Friends List from Others, 8 Calling Apps to Make Free Phone Calls From Anywhere, 5 Ways to Create and Share WhatsApp Profile Link, 6 Ways to Send WhatsApp Message Without Saving Number, 11 of the Best LMS Alternatives to Google Classroom, 1. Google vs. Bing vs. DuckDuckGo: Which Is Best? On iPhone, open Settings -> Mobile Data -> Network Selection. Enable the toggle for Automatic.
Request that the sender resend the file. Here Is The Real Fix! If there are problems with WhatsApp not automatically downloading images and videos on your phone, you should take a look at the media auto-download settings in WhatsApp. Doing so will not delete your personal data. Fix Common Google Play Services Unknown Issues. At times, the problem could be with WhatsApp itself. To fix that on iPhone, go to Settings -> WhatsApp. Enable the toggle next to Mobile Data.. Dont worry, as updating WhatsApp will not delete your chats. Biometric Fingerprint Stopped Working on S21/S20 Ultra/S20+/S20?
7 Best Spotify Alternatives for Music Streaming. Then install WhatsApp again and restore your data from back up.
Restart the phone. Similar to resetting network settings, you should try to reset all settings on your phone. You will need to add and pair them again. Also read:13 of the Best WhatsApp Web Tips and Features. Find Out Top 4 Ways To Retrieve Deleted Or Lost Data (Photos, Videos, Contacts, Messages, etc) From Android Phone After Android 11 Update! After trying each fix, I would suggest you restart your phone.
Youll need to do this manually by clicking a given image or video then clicking the Download icon at the top right corner. The rest of this tips will focus on the mobile versions of WhatsApp, but note that some of the fixes may apply to WhatsApp Web too, so dont stop reading! If possible, try to connect to a different Wi-Fi connection or router. To clear cache on Android, go to Settings -> Apps -> WhatsApp -> Storage & cache. Tap on Clear cache.. If the issue persists, uninstall WhatsApp from your phone and install it again. Tap on the options under it and allow the type of media files that should download automatically when connected to mobile data or Wi-Fi, depending on your needs. However, it can solve issues like images and videos not downloading on WhatsApp. On iPhone, go to Settings -> General -> iPhone storage. Delete unnecessary apps and files to restore space. This is not an issue but a feature in WhatsApp.
After uninstalling, open any File manager app on your phone and go to Internal Storage -> Android -> media. Look for the com.whatsapp folder.