Wireless coverage is also available in many locations. Need to register your entertainment or gaming device? Submit your email to receive the latest stories and expert advice If you need assistance or find that a room needs maintenance or service please report the issue to helpdesk@coe.ufl.edu. A UF Computing Help Desk has a 4.5 Star Rating from 2 reviewers. For help with Provost related applications (Approval, QuickReg, XMS, Faculty Evaluations, etc.) To learn more about the myITand IT service management initiative, please visit: http://www.it.ufl.edu/itsm/. Usethis link to review your recent requests in myIT. If you are experiencing a computing problem, the quickest way to receive help is to submit a Help Request ticket athttp://tss.it.ufl.edu/help-requests. Contact your local unit IT support staff for assistance regarding the use of Two-Factor, Fortechnicalquestions regarding the use of, or issues with, the Two-Factor Authentication system, please submit a myIT support request:Two-Factor Authentication myIT Help Request, UF Computing Help DeskSite: http://helpdesk.ufl.eduPhone: (352) 392-HELP (4357)Available 24 hours a day7 days a week, University of FloridaGainesville, FL 32611UF Operator: (352) 392-3261Website text-only version, Two-Factor Authentication myIT Help Request. Please send us a request for service to helpdesk@coe.ufl.eduor call us at (352) 273-4100and leave a voice mail. For instructions, please see the myITService Portal User Guide that is located on the Information Technology Service Management (ITSM) website. Submit Exiting Employee IT Provisioning help request. For additional help on how to submit a request go to the myIT Exiting Employee IT Provisioning user guide. University of FloridaGainesville, FL 32611UF Operator: (352) 392-3261Website text-only version, myIT Exiting Employee IT Provisioning user guide, ListServ/Email Lists ending in @lists.ufl.edu, UFIT Business Center - non-hardware purchases, For help with online courses and teaching, please see the, Help requests for personally-owned computers or devices should be submitted via, IT help requests for student-owned computers or devices should be submitted directly via. For assistance with mobile devices please call or submit a request to helpdesk@coe.ufl.edu. please use the Provost Applications and Services form. Great place if you're on campus and need some tech help. For more information please see, Anita Zucker Center for Excellence in Early Childhood Studies, Collaboration You can also add comments directly to your open requests. The Office of Information and Instructional Technology provides consultations on the purchase, configuration and used of mobile devices including smart phones and tablet computers such as iPad. UF Computing Help Desk can be contacted via phone at (352) 392-4357 for pricing, hours and directions. to grow your business. UF Computing Help Desk is located at 1765 Stadium Rd in Gainesville, Florida 32608. Please submit this request at least 7 days before the employee is scheduled to end their employment with your unit. For additional help on how to submit a request go to the myIT New Employee user guide. The UF Computing Help Desk: Further information can be found on theUF Computing Help Deskwebsite. Submit New Employee IT Provisioning help request. Location and contact information for various TSS offices. Wireless connections require the latest security software and patches as well as a Gatorlink ID for access. We have extended operating hours to help with Housing and Residence Educations Move-In for on-campus residential UF students. for Effective Educator Development, Accountability, and Reform, University of Florida Literacy Initiative, School of Human Development & Organizational Studies in Education, School of Special Education, School Psychology &Early Childhood Studies, E-Learning, Technology, and Creative Services, E-Learning, Technology, and Communications. For self-help, instructional guides, and training support, please check out our Resources section. Individuals may also call the UF Computing Help Desk at (352) 392-HELP (4357) at any time and request that a ticket be submitted; ask the person answering the phone to put "for TSS" in the description of the issue. We provide support for various platforms ranging from PC and Mac computers to iPad and Android tablets. To find out more about how classrooms at UF are configured please visit: classrooms.at.ufl.edu. The University offers both wired and wireless connections. University of FloridaGainesville, FL 32611UF Operator: (352) 392-3261Website text-only version. Assists individuals with computing issues and requests to enable timely initiation or continuation of instructional, research and UFs enterprise systems; Assists with account and computer compromises to mitigate security threats; Coordinates with distributed IT support to assist with locally provided services; Tracks repeat incidents to identify needed end user documentation and training, and to provide a self-service knowledge base. 942 Magnolia Drive, Bldg 703, Rm 120 (off of Radio Rd), 2140 NE Waldo Rd, Johnny Walker Building (Bldg 1603), Rm 102. The Student Affairs IT Help Desk is available to provide computer and internet help for all on-campus UF students in addition to all faculty, staff, and student employees who work in the departments, offices, and programs of the UF Division of Student Affairs. TSS uses myIT, the standard UFITservice management system, for help and change requests. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. Addition options for TSS-supported units outside of UFIT: Use the "UF-Owned Computer and Device Support" formif you are experiencing problems or want to make a change with your UF managed devices and services, such as computers, printers, email, browsers, internet connection, etc. If you would like to submit a request for an IT-related service that is not specifically supported by TSS, or are not sure which group supports a particular service, please submit a general myIT Request at: http://my.it.ufl.edu/. Copyright 2022 Division of Student Life, Acceptable Use Policy for UF Residential Network. A UF Computing Help Desk is located at 1765 Stadium Rd, Gainesville, FL 32608, A UF Computing Help Desk is open:Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 8:00 AM - 5:00 PM Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM. Classrooms equipped with projectors, laptops, smart boards and other equipment in Norman Hall are managed and maintained by both the College of Education and UF Academic Technology. Submit an "IT Provisioning for Exiting Employees" form for employees leaving the university as well as for employees transferring to a new department within UF. Please submit this request at least 7 days (5 business days) before the new employee is scheduled to start. These locations are not staffed regularly. We will respond to emergencies and provide after-hour support on an as needed basis. University of FloridaGainesville, FL 32611UF Operator: (352) 392-3261Website text-only version, Electronic IT & Communication Accessibility. Contact us at helpdesk@coe.ufl.eduand we will reply you as soon as possible. If you know you ahead of time that you may require after-hours support, please contact us and a technician will provide alternative contact information. Our specialist will help you resolve a range of software as well as hardware related issues. A The phone number for UF Computing Help Desk is: (352) 392-4357. All offices have 100mb Ethernet ports. The UF Computing Help Desk provides phone, email and walk-in computer consulting services to faculty, staff and students and communications with campus IT support as needed to resolve an individuals computing issues. Submit an "IT Provisioning for New Employees" form to request network access, creation of a UF email account, and workstation set up for new hires, whether they are new to UF or transferring from another UF unit. Click here to get started. For additional help on how to submit a request go to the myIT General IT help request user guide.