Privacy & Security Policy If you feel you have received a bill in error or received the same bill twice, call the customer service number toll-free at (833) 762-8655 or (512) 410-0562. Electronic tags are an electronic payment method that automatically pays for tolls as you drive on toll roads. Toll bills are received by drivers who use Central Texas toll roads without an active electronic tag. The Mobility Authority is continuously working to become interoperable with other agencies. Electronic tag customers receive a33% discountover Pay By Mail bills.
If you received a toll bill, a vehicle registered in your name has recently travelled on a Central Texas toll road. Toll bills are part of the Pay By Mail program. Customers can either pay through their electronic tag account or pay by mail. Below is an example of how an unpaid toll is escalated: Transferred to Collection Agency (Day 140). Accessibility125 East 11th Street
Why can't I pay cash on Mobility Authority facilities? AUSTIN The Texas Department of Transportation is encouraging its toll road customers with overdue toll charges to pay their balances by Aug. 31, 2016 to avoid possible late fees and additional penalties. The Texas Department of Transportation is responsible for maintaining 80,000 miles of road and for supporting aviation, maritime, rail, and public transportation across the state. Although cash payment at toll booths on the roadway is not offered, customers who prefer to pay their tolls in cash can still do so in the following ways: Southwest Credit Systems (SWC) is a collection agency for the Mobility Authority. The Mobility Authority currently accepts NTTAs TollTag, HCTRAs EZ TAG, TxDOTs TxTAG,Kansas Turnpike Authority's K-Tag, Oklahoma Turnpike Authority's Pikepass and BancPass/PlusPass. Contact Penn Credit at 800-900-1361 or visit their website at:http://account.penncredit.com, 3300 N IH-35, Suite 300 Austin, TX 78705, We do not accept bill payments at this address.CLICK HERE FOR BILLING INFORMATION, Telephone: (512) 996-9778 Fax: (512) 996-9784 Billing Inquiries: (833) 762-8655, Disclaimer | Privacy PolicyCopyright 2022 Mobility Authority, Get Updates from the Mobility Authoritys e-newsletter. In addition, each bill comes with a $1.00 processing charge. What is a Toll Bill and why did I receive one? Texas Department of Transportation Toll bills are received by drivers who use Central Texas toll roads without having an active electronic tag account. A toll bill is then sent to the registered owners address. |, TxTag and Pay By Mail customers can avoid late fees by paying balances by Aug. 31. See below for a list of electronic tags we accept. Contact Us Depending on which toll roads you use, you may be issued toll bills from separate operating agencies. Check with your tag provider for instructions. We do not accept bill payments at this address. All Rights Reserved More information regarding how an unpaid toll charge will be escalated beginning in September is available here. SWC can assist you with questions related to your past due toll invoices and can process your payment. Through collaboration and leadership, we deliver a safe, reliable, and integrated transportation system that enables the movement of people and goods. Failure to pay a toll bill can result in additional fees and criminal charges. Any of these tags will work on all Texas toll roads. *Please note, different electronic tags may need to be installed differently. A - Z Site Index Cashless (or all-electronic) toll collection has been implemented on toll roads throughout Central Texas. Central Texas Regional Mobility Authority. They are responsible for collecting against outstanding invoices that have remained unpaid for less than a year. At that time, customers with overdue tolls will see their transactions move to the next stage in the late fee process and begin accruing additional fees for lack of payment.
Electronic tag customers receive a 33% discount over Pay By Mail bills. Cashless toll collection is more cost effective, improves safety, speeds up traffic, reduces vehicle emissions, and conserves fuel by eliminating the need to stop and pay a toll.
Find out more at TxDOT.gov. As noted above, toll payment processors can only charge the owner of the vehicle, so if someone in your family or a friend was driving your vehicle, you will still get the bill. How did that happen? Disclaimer The Mobility Authority is not a tag provider. | Customers will receive a notice in their statements about toll late fees resuming and TxDOT will temporarily expand its TxTag call center and storefront hours until 7 p.m. Monday Friday, and open on Saturday from 10 a.m. to 2 p.m. to better serve customers.
Austin, Texas 78701, TxDOT Approves Nearly $150m For Statewide Transit, TxDOT Seeks Public Input On States 10-Year Transportation Plan, Joe Jonas Lassos Litter As The New Face Of Dont Mess With Texas, TxDOT Urges Drivers to Pay Attention Amid 17% Increase in Traffic Deaths Involving Distracted Driving, 2021 Marks Second Deadliest Year On Texas Roads, Deaths Over 2021 Spring Break Show True Consequences of Driving Drunk, 'Teen Click It Or Ticket' Urges Buckling Up To Save A Life, Texas Transportation Commission Statement on Broadway Progress, Texas Transportation Commission Approves Retaining Capacity On Sl 368 (Broadway) To Address Congestion And Plan For Future Growth. Fund your TxTag account in person at the TxTag Customer Service Center, located at 12719 Burnet Road, Austin, TX 78727.
If you have an active account (information is up-to-date and sufficiently funded), the price of the toll will be debited from your account. In February 2015, TxDOT suspended late fees on unpaid tolls as the agency migrated to a new billing system. It also makes the toll you pay cheaper. Toll bills can be paid online at TxTag.org or by calling the TxTag Customer Service Center at (888) 468-9824. Contact SWC at 877-936-5684or visit their website at: www.swcconsumer.com, Penn Credit is a collection agency for the Mobility Authority. Toll rates for Pay By Mail customers are higher than for drivers with a tag to offset the cost of processing license plate information and mailing the toll bill. Toll roads in Texas are interoperable, meaning all toll transactions should appear on one invoice.
Customers can pay their billvia mail, online by visiting PayMobilityBill.com, in person,or call (833) 762-8655.
Pay your Pay By Mail toll bills in person at any ACE Cash Express store location nationwide.
Pay By Mail customers have 30 days to pay their bill before late fees are assessed. Copyright 2022 I received an incorrect bill. Mobility Authority roads are modern, all-electronic toll roads, meaning drivers dont have to stop or even slow down to pay their tolls. "Like"us on Facebook and follow us on Twitter. Equipment on the toll road takes a picture of a vehicles license plate, and that information is used to identify the registered owner of the vehicle.
In September 2016, TxDOT plans to resume late fees for unpaid tolls. What is a Toll Violation and how do I resolve it? TollTag from the North Texas Tollway Authority in the Dallas area, EZ Tag from the Harris County Toll Road Authority in the Houston area, TxTag from the Texas Department of Transportation in the Austin area, K-Tag from the Kansas Turnpike Authority in Kansas, Pikepass from the Oklahoma Turnpike Authority in Oklahoma. During the suspension, unpaid tolls did not accumulate additional fees; however, customers continued to receive monthly statements for unpaid tolls as a reminder they still owed money for driving on toll roads (SH 130, SH 45N, SH 45SE, Loop 1, Grand Parkway and SH 255). Be aware that if you lease or loan your vehicle to someone else, Texas law dictates that the registered vehicle owner is responsible for paying any tolls incurred on that vehicle. Once you sign up for an electronic tag (see accepted tags below), the tag provider will then send a tag that you mount to the inside of your windshield behind the rearview mirror. | TxDOT is committed to helping customers settle their accounts. First, make sure no one else was driving your vehicle. Espaol They are responsible for collecting against outstanding invoices that have remained unpaid after one year. The Mobility Authority also accepts the PlusPass app. We accept several electronic tags on our facilities, you can visit their website to learn more and to sign up for a tag. When you drive on a tolled facility, an electronic reader above the toll road will read the microchip inside the tag and cameras take a photo of your license plate. Keep in mind that you may receive a Pay By Mail bill if your electronic tag account is not active (up-to-date information and funded). Penn Credit can assist you with questions related to your toll bill or Notice of Toll Violation and can process your payment. Failure to pay a toll bill can result in additional fees and criminal charges.
Pay By Mail customers have 30 days to pay their bill either in person, via check, online or over the phone.