Is it possible to schedule a backup to a local drive and continue to backup to my IDrive account? Choose 'Start the missed schedule backup, when the computer is turned on', to resume any scheduled backup once the computer is online. Is it possible to view all the scheduled backup jobs of all my IDrive accounts on my computer using IDrive? If your backup set contains files/folders that have insufficient access rights, IDrive will not backup those files/folders. Enter the partial file / folder name you want to exclude from backup and click 'Save Changes'. On installation IDrive creates an IDrive Tray icon on your system tray. All files, once backed up, remains unaffected in your IDrive account even if you remove their reference from your backup set. I deleted files from my IDrive account. How do I uninstall the IDrive Basic Client from my computer? Click 'Change' to move the contents of the Sync folder to a new location. When I am signing in to my IDrive account it is asking me to replace existing or add a new device for backup. Note: Data backed up from mapped drives and external drives cannot be restored using the 'Restore to original location' option. Select 'files/folders with partial names' under 'Settings' > 'Exclusions'. The backup stops when my external USB drive goes off to sleep. Share the link with the intended recipients. The files/folders marked in red under 'Select files/folders for Backup' dialog box are excluded from backup. You can manage your scheduled backup jobs by clicking 'Scheduler' > 'Manage all Scheduled jobs' option from the IDrive tray menu. When you overwrite the IDrive application with a newer version, the on-going backup and restore operations will get canceled. What is it? To restore the latest version, select the desired file(s) / folder (s), select the destination to which you want to restore your data and click 'Restore Now'.
Set the number of days and percentage of data to be considered for cleanup. A share link will be created and you can access it from the 'Shared' tab. Periodic Cleanup is not supported for mapped and USB drives.
How do I restore the data backed up on a local, Wi-Fi, or Express device?
However, files from CD/DVD shall not be backed up. Drag the file or folder you wish to restore and drop it to the desired location on your computer. For Windows 2003 server, Windows Vista, Windows 7 and Windows 8 machines, the above issue should not arise. Can I restore files backed up from external drives or mapped drives using the 'Restore to original location' option? Mac not in use:This option lets you set the bandwidth to be used by IDrive for backups when it is not in use. Subsequently, to revert to file restore to a location selected by you, clear the checkbox, set your preferred 'Restore location', and click 'Restore Now'. From the 'Restore' tab and select the 'Restore files from Local, Wi-Fi or Express device' radio button. You can set your backup start time. A list of file(s)/folder(s) backed up from the computer is displayed. IDrive links all of your devices such that whenever a file is updated, it is available on all linked devices. To perform immediate backup, you can select the 'Start the backup immediately' checkbox in the 'Schedule Backup' window and click 'Save Changes'. Select the date and time and click 'Submit'. There is no need to restart your computer after IDrive has been installed. The authentication details for the mapped drive will be validated to allow access to the IDrive application. If you restart the computer after 30 minutes of the scheduled time, the scheduled backup will commence at the next frequency (as per the date and time that was set earlier). For more details on how to rebuild the machine from the downloaded data click here. A message appears when the existing computer is replaced successfully. Right-click the IDrive Basic Client shortcut item and select 'Open folder location'. Can I remove them from my Backup set, presuming that the backed up data wouldn't be affected? Click Verify Connection. I am receiving a backup notification stating as 'Success' even though the log details contains 'permission denied' error on files and folders. It is useful to free up space in your account as it deletes data from your account that no longer exists on your computer. You can also search your desired file(s)/folder(s) and restore them back to your local system. Go to the 'Restore' tab and click 'Snapshots'. Right-click anywhere on the list box, and select 'Insert Files / Folders'. From the Settings tab select 'files/folders with partial names' option. To restore data backed up to your IDrive account to the local machine, follow the steps below: The usual file restore lets you download files to a location, selected by you; whereas restoring files to original location downloads the selected files, keeping their folder structure intact. Can I use IDrive's sync feature to synchronize my Outlook data files or QuickBooks files? How can I perform point-in-time recovery? You can also search your desired file(s)/folder(s) and restore them back to your local system. The supported platforms include: Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2019 Server, Windows 2016 Server, Windows 2012 Server, Windows 2008 Server, Windows Home Server, Windows 2003 Server (Service Pack 2). How do I view the versions of a file stored in my account? From the 'Restore' tab select 'Restore files from my IDrive account' / 'Restore files from Local, Wi-Fi or Express device'. File / folder is locked by others or is in use. In order to make room for new files, you may even remove the old data that you no longer need. How do I access my synced files and folders? Sign in to your IDrive application and go to the 'Sync' tab. Your data will be stored in the IDrive cloud and can be retrieved at any time even when the computer is crashed or lost. However, IDrive considers the backup operation as success and lists 'Permission denied' information in the logs, for the denied files/folders. Click 'Delete', to remove data from your account. From the list of programs, right-click on 'IDrive Basic Client' and select 'Uninstall/Change'. For this, right-click the IDrive tray icon and select 'Scheduler' > 'Manage all Scheduled jobs'. Can I use drag-and-drop to restore files from the IDrive application? You will be redirected to your web account, and the 'Share' popup appears.
In case you do not wish to restore the existing backups on the new machine, you can click 'Add New Device' in the 'Set up your new device for backup' screen. The Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive Basic Client for backups. Go to the 'Restore' tab and click 'Snapshots'. The files/folders that are deleted from your IDrive account are moved to Trash. Click 'Uninstall'. Use the sliders to set the bandwidth to be used and clickSave Settings. You can regulate the percentage according to your preference. To perform the mapped drive backup in log off mode. Choose your desired destination on the local computer and click 'Restore Now'. This applies to any remote access connection including connections to Internet service providers (ISPs) and private networks. This method of exclusion keeps the contents of your backup set unchanged. Notify on failure - Select this option to get the notifications only when there are failures. Yes, to receive an alert in case of backup failure, select the required parameters for the following options from the 'Settings' tab. Does IDrive support backup and restore of files larger than 2 GB? This limit varies based on OS, application used on Windows etc. To restore data from a local, Wi-Fi orExpress device. If you have selected Time-based OTP Authentication as the preferred method of receiving one-time verification code, enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device and click 'Submit Code'. which are not going to change. Note: CPU Throttle setting will be available only for operating systems Windows 8 and above. This optimization is applied to backups and restores, Sync-up and Sync-down (if you are using the Sync part of the IDrive service). Right-click anywhere on the list box, and select 'Insert partial file name' or 'Insert partial folder name'. To stop a file from being backed up, you can insert files/folders from 'View Exclude Files' window. Expand the 'USB Settings' option and choose 'Disable' for 'USB selective suspend setting'. To sign in to your IDrive account after two-factor authentication is enabled. Duplicate files / folders are created when: By default, IDrive retains old files / folders in such cases, to prevent data loss. Similarly, your Quickbooks / Quicken and other possible open files are backed up as well. You can also delete and share the files/folder that appear in the Search results. Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive application for backups. with the following options: Yes. What is Versioning? How do I pause Sync when it is in progress and resume it? Select the location of your local, Wi-Fi, or Express device. Yes. File path is more than 255 character length. However, you can include these files in the backup set of the desktop application and then back them up to your account. the computer is turned on' option from the 'Scheduler' tab.
Simply right-click the selected files and folders you wish to backup immediately, point to IDrive and click 'Backup Now'. By default, the CPU throttle value is set at 100%. If your question is not addressed below, please contact us through our feedback form and we'll get back to you shortly. Click 'Sync' > 'Pause' / 'Resume' from the available options. I can see a 'Snapshots' button on the Restore tab menu. You can also search for your desired file version. Alternatively, you can also right-click on the system tray and select 'Sync' > 'My Sync folder'. This means each file is restored to a similar location on your computer, as it appears in your cloud backup or local backup. Right-click USB Root Hub, and choose 'Properties'.
Will my files still sync if my computer is turned off? Select the required files/folders and click 'Restore Now'. Sign in to the IDrive Basic Client with your 'Username/Email' and 'Password'. In the confirmation popup that appears, click 'Ok'. Select 'Ignore file / folder level access rights / permission errors' option. Expand the 'Universal Serial Bus controllers' option. You can change the frequency and options pertaining to a specific backup set for an account. Snapshots are a historical view of your data, stored in your IDrive account, which allow you to perform point-in-time recovery. You will be redirected to your web account, from where you can set the share parameters. Can I backup my open files in the IDrive Basic Client? I received an email warning about exceeding the quota limit. Select the number of days in the 'Alert me if the scheduled backup fails for 2 days' option to receive a desktop alert, in case your backup has not taken place. You can also search for your desired file version. Clear the checkbox of the folders that you do not want to sync and click 'Save'. in use. Exclude files/folders in the following ways: To delete a file from the exclude list, right-click a file and click 'Delete'. How do I restore data backed up from multiple computers? Is it possible? Hence in such a case, by default, your backup will be considered as 'Failure'. Select the desired files/folders / drives (using the 'Change' option) that you want to backup immediately and click the 'Backup Now' button. You can upgrade your account to a plan with more storage or do the following to bring the storage usage within the quota limits. Sign in to the IDrive application with your Username and Password. Once you stop Sync, the files on your computer will not be in sync with other linked devices. IDrive application is capable of backing up open files for supported platforms, by default. Click 'Selective Sync Down'. Right-click a file and choose 'IDrive' > 'Versions'. Web-based uploads to the cloud and sync storage are supported up to 2 GB. Why? You can modify the CPU utilization rate to suit the workload of your computer. Click 'Continue' in the confirmation screen. IDrive retains previous versions of all files backed up to your account. Download and install IDrive on your computer. Is there a way to receive an alert in case my backup fails? You can either move your files/folders to the original location in your IDrive account or restore them to your local computer. There are multiple ways by which you can exclude files/folders from being backed up. Yes, you can backup individual files and folders by modifying the backup source. Right-click anywhere in the list and select 'Insert partial file name'. The size is independent of the IDrive account storage. Click on the required device to expand the file(s)/folder(s) list. Subsequently, to revert file restore to a location selected by you, clear the checkbox, set your preferred 'Restore location', and click 'Restore Now'. to enable optimum desktop experience with the following options: To enable Auto-Pause and change the bandwidth settings, Use the sliders to set the bandwidth to be used and click. Go toSettings > Throttle tab. How much data can I sync to my Sync folder? Use the slider to set the CPU to be used, and click 'Save Settings'. How do I resolve this? Whereas, the green icons indicates files that have already been synced. Hence, as long as there is enough space in your IDrive Sync folder, you can continue syncing data to it, even if your IDrive account space gets used up. Can I check the recently modified files in my Sync folder?
Do I need to restart my computer after installing IDrive? Click 'Advanced Settings' to define the following parameters: Click 'Copy link' to copy the link to clipboard. IDrive allows for usage beyond the allocated quota to ensure that the backups continue to operate successfully. Note: CPU Throttle feature will be available only for 'Windows 8 / Windows Server 2012' and above Operating Systems. This allows other applications to run without hindrance. Type the filename or a related string in the Search field and press 'Enter'. After upgrading my OS to Windows 10, I am getting an error message that says IDrive backup engine has stopped. Click the 'View Logs' button to see the recent session-wise log files. There are multiple ways by which you can exclude files/folders from being backed up. By default, it is set to 25%. Mac in use:This option lets you set the bandwidth to be used by IDrive for backups, when it is in use.
Yes, to restore a folder with earlier versions of files, you can right click on the required folder and choose 'Restore Versions' menu, under which you have the following menu options: Select the desired file(s)/folder(s) to delete and click . To ignore file/folder level access rights/permission errors. You can sync files using the Sync folder on linked desktops, or directly via IDrive.com and download them on the mobile apps. Can I sync the files in a mapped/USB/external drive? This makes IDrive the most advanced backup and sync application. Can I share file(s)/folder(s) directly from my IDrive account? To restore files to their original location, go to the Restore tab, select the 'Restore to original location' checkbox and on the pop-up that appears, click 'Restore'. This behavior is by design of Windows, by default. Snapshots are a historical view of your data, stored in your IDrive account, which allow you to perform point-in-time recovery. Select days and time for backup. Also, you can select the desired files/folders / drives (using the 'Change' option) that you want to backup immediately and click the 'Backup Now' button. IDrive Basic Client is a simplified version of the full client. Can I change its default location?
If you wish to avoid backing up these files. How do I add items to the IDrive Backup set from Windows Explorer? only if you have selected the 'Start the missed scheduled backup when The blue icon refers to files that are still syncing. Ensure there are no on-going operations before installing the latest version of the application. While renaming a folder, there may be some situations where IDrive might be unable to rename all the items (files / folders) in the folder. Provide the authentication details of the mapped drive. No, you cannot sync files or folders from mapped/USB/ external drives. Yes, you can share file(s) / folder(s) stored on your IDrive account with friends and associates. To restore your entire backed up computer to the local computer. This leads to creation of duplicate data as the items which could not be renamed are retained in the old folder and the same are copied to the new renamed folder. Your quota depends on the most recent file/folder copy backed up to your online account. IDrive does incremental backup (only the modified portion of your files/folder are sent to the IDrive servers). Do I actually need these? I get an error that indicates that the file may be All available file versions will be displayed. By default, the bandwidth throttle value is set at 100%. The percentage mention refers to files considered for deletion in your account as a percentage of the total number of files. Select the date and time and click 'Submit'. Is it possible to restore the files/folder that are deleted accidentally? To restore data backed up to multiple computers: Yes, you can search and restore specific files from your IDrive account. Alternatively, you can create an hourly schedule and set a cut-off time. The frequency can be set to anything between 10 and 30 days; percentage to anything between 5% and 25%. PC in use: This option lets you set the bandwidth to be used by IDrive for backups, when it is in use. Will a missed scheduled backup take place when the computer is restarted after the scheduled time? This allows other applications to run without hindrance. You will be directed to. How do I restore it? For this, install the application on virtual machines and perform the backup as usual. If I overwrite the IDrive application with the latest version, will the application retain the on-going backups and restores? IDrive will perform scheduled backup of your data even if your computer is logged off. IDrive transfers only the modified portions of your files after full initial transfer, by transferring only modified blocks of the file, which optimizes your bandwidth usage and ensures that transfers are quick. To ensure smooth backup, turn off the power saving option for USB hubs. The Sync folder maintains up to 30 previous versions of all the files. How do I uninstall the IDrive app from my computer? To add a file/folder to your Backup set using Windows Explorer, select the desired file/folder, right-click and choose 'IDrive' > 'Add to Backup Set' from the menu. This will initiate sync and open the Sync folder on your computer. Sign in to IDrive with your user credentials. backup will commence only if you restart the computer within 30 minutes of the scheduled time. Navigate to 'Exclude files / folders from backup'. To look up the recently modified files in your Sync folder. Yes. How is 'Restore to original location' different from usual file restore? The Archive Cleanup feature permanently deletes data from your account, by matching them one to one to the data in your current backup set. The application will then be removed, but the data present in your IDrive folder will remain on the computer. By transferring the backup set, you can avoid time consuming initial backup in case you are: Note: Online / local backup set and scheduled jobs for online and local data will be transferred. By default, the CPU throttle value is set at 100%. From the 'Restore' tab, select your device. How do I adjust my account storage usage to be below the limit? To restore the latest version, in the 'Restore' tab select the desired file(s) / folder (s), the destination to which you want to restore your data and click 'Restore Now'. For example: if you choose to restore the file '/John-PC/D/Examples/ABC.txt' to its original location, the 'ABC.txt' file will be downloaded to a folder called 'Examples' in the 'D' drive of your computer. The absence of the CD/DVD, referenced in your backup set, will not hinder your regular backup activity. Choose the files you want to restore and click. To restore such files, on the 'Restore' tab you must clear the 'Restore to original location' check box and restore the files to your preferred location. By default, your entire computer will be selected for backup. What is Versioning? CPU throttle lets you set the CPU usage for backups. No. You can click 'Scheduler' > 'Pause the scheduled job'/'Stop the scheduled job' option from the IDrive tray menu to pause or stop a scheduled backup. The Hence, critical folders like Desktop, Documents, Pictures, Videos and Music are pre-selected for backup. What are the blue and green icons over my files in my Sync folder? To restore files to their original location, go to the 'Restore' tab, select the 'Restore to original location' checkbox and on the pop-up that appears, click 'Restore'. Drag and drop files to the Sync folder from your computer. email client to perform a successful backup. This feature is even applicable for mapped drives. If you have selected Email address or Phone number as the preferred method of receiving one-time verification code, enter the same and click 'Verify'. How do I view my Backup/Restore activities via the application? The additional storage for the previous versions has no impact on your account's quota, as your storage is calculated only for the most current version. By default, the bandwidth throttle value is set at 100%. IDrive has been tested to upload and restore files up to 10 GB in size via the desktop application. Once two-factor authentication is enabled via web, in addition to your password, you will need to enter a verification code sent to your email address or phone number or Time-based OTP authenticator app, while signing in to your IDrive account. Click 'Change Plan Settings' on your current 'Preferred plan'. These files/folders will be automatically deleted after a 30 day period. When I sign in to my IDrive account for the first time on a machine, I notice that some folders have already been scheduled for backup. This allows other applications to run without hindrance. No, your files will remain in your IDrive account forever, once they are backed up. The percentage mentioned here refers to files considered for deletion in your account as a percentage of the total number of files. Click the Power Management tab, and clear the 'Allow the computer to turn off this device to save power' checkbox. Yes, you can view the status of your scheduled backups using the IDrive 'Status' option that is active in your system tray once you install IDrive. Can I retrieve previous versions of my synced file? I have backed up certain folders (containing multimedia, etc.) Yes. the settings of the Windows folders that contain the file. This is because the remote access connections are disconnected without any prompting to disconnect manually before the computer goes into the 'Standby' mode.
IDrive is an automated online backup application. For example: if you choose to restore the file '/John-PC/D/Examples/ABC.txt' to its original location, the 'ABC.txt' file will be downloaded to a folder called 'Examples' in the 'D' drive of your computer. What happens when I run out of space in my Sync folder? Why? Then right-click the IDrive folder and delete it.
You can quickly set up backup for your entire computer including operating system, applications, and settings or just select individual files/folders for backup. Download the desired file by clicking. Users will need to delete empty folders manually in order to remove them from the account. PC not in use: This option lets you set the bandwidth to be used by IDrive for backups when it is not in use. You can set up automated cleanup periodically by enabling Periodic Cleanup. They are useful in case your files are corrupted by malware and you want to restore a previous version of the files. Select the file(s)/folder(s) that you want to restore. Sign in to the IDrive desktop app and go to the 'Sync' tab. In order to avoid data loss, a copy of the file / folder is created. I want to restore the previous version of a file from Trash. even if it is after the scheduled time. Sign in to IDrive using your credentials. Can I share file(s) / folder(s) directly from my IDrive account? The sharing option is available only for IDrive accounts with default encryption.
Set the number of days and percentage of data to be considered for cleanup. A share link will be created and you can access it from the 'Shared' tab. Periodic Cleanup is not supported for mapped and USB drives.
How do I restore the data backed up on a local, Wi-Fi, or Express device?
However, files from CD/DVD shall not be backed up. Drag the file or folder you wish to restore and drop it to the desired location on your computer. For Windows 2003 server, Windows Vista, Windows 7 and Windows 8 machines, the above issue should not arise. Can I restore files backed up from external drives or mapped drives using the 'Restore to original location' option? Mac not in use:This option lets you set the bandwidth to be used by IDrive for backups when it is not in use. Subsequently, to revert to file restore to a location selected by you, clear the checkbox, set your preferred 'Restore location', and click 'Restore Now'. From the 'Restore' tab and select the 'Restore files from Local, Wi-Fi or Express device' radio button. You can set your backup start time. A list of file(s)/folder(s) backed up from the computer is displayed. IDrive links all of your devices such that whenever a file is updated, it is available on all linked devices. To perform immediate backup, you can select the 'Start the backup immediately' checkbox in the 'Schedule Backup' window and click 'Save Changes'. Select the date and time and click 'Submit'. There is no need to restart your computer after IDrive has been installed. The authentication details for the mapped drive will be validated to allow access to the IDrive application. If you restart the computer after 30 minutes of the scheduled time, the scheduled backup will commence at the next frequency (as per the date and time that was set earlier). For more details on how to rebuild the machine from the downloaded data click here. A message appears when the existing computer is replaced successfully. Right-click the IDrive Basic Client shortcut item and select 'Open folder location'. Can I remove them from my Backup set, presuming that the backed up data wouldn't be affected? Click Verify Connection. I am receiving a backup notification stating as 'Success' even though the log details contains 'permission denied' error on files and folders. It is useful to free up space in your account as it deletes data from your account that no longer exists on your computer. You can also search your desired file(s)/folder(s) and restore them back to your local system. Go to the 'Restore' tab and click 'Snapshots'. Right-click anywhere on the list box, and select 'Insert Files / Folders'. From the Settings tab select 'files/folders with partial names' option. To restore data backed up to your IDrive account to the local machine, follow the steps below: The usual file restore lets you download files to a location, selected by you; whereas restoring files to original location downloads the selected files, keeping their folder structure intact. Can I use IDrive's sync feature to synchronize my Outlook data files or QuickBooks files? How can I perform point-in-time recovery? You can also search your desired file(s)/folder(s) and restore them back to your local system. The supported platforms include: Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2019 Server, Windows 2016 Server, Windows 2012 Server, Windows 2008 Server, Windows Home Server, Windows 2003 Server (Service Pack 2). How do I view the versions of a file stored in my account? From the 'Restore' tab select 'Restore files from my IDrive account' / 'Restore files from Local, Wi-Fi or Express device'. File / folder is locked by others or is in use. In order to make room for new files, you may even remove the old data that you no longer need. How do I access my synced files and folders? Sign in to your IDrive application and go to the 'Sync' tab. Your data will be stored in the IDrive cloud and can be retrieved at any time even when the computer is crashed or lost. However, IDrive considers the backup operation as success and lists 'Permission denied' information in the logs, for the denied files/folders. Click 'Delete', to remove data from your account. From the list of programs, right-click on 'IDrive Basic Client' and select 'Uninstall/Change'. For this, right-click the IDrive tray icon and select 'Scheduler' > 'Manage all Scheduled jobs'. Can I use drag-and-drop to restore files from the IDrive application? You will be redirected to your web account, and the 'Share' popup appears.
In case you do not wish to restore the existing backups on the new machine, you can click 'Add New Device' in the 'Set up your new device for backup' screen. The Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive Basic Client for backups. Go to the 'Restore' tab and click 'Snapshots'. The files/folders that are deleted from your IDrive account are moved to Trash. Click 'Uninstall'. Use the sliders to set the bandwidth to be used and clickSave Settings. You can regulate the percentage according to your preference. To perform the mapped drive backup in log off mode. Choose your desired destination on the local computer and click 'Restore Now'. This applies to any remote access connection including connections to Internet service providers (ISPs) and private networks. This method of exclusion keeps the contents of your backup set unchanged. Notify on failure - Select this option to get the notifications only when there are failures. Yes, to receive an alert in case of backup failure, select the required parameters for the following options from the 'Settings' tab. Does IDrive support backup and restore of files larger than 2 GB? This limit varies based on OS, application used on Windows etc. To restore data from a local, Wi-Fi orExpress device. If you have selected Time-based OTP Authentication as the preferred method of receiving one-time verification code, enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device and click 'Submit Code'. which are not going to change. Note: CPU Throttle setting will be available only for operating systems Windows 8 and above. This optimization is applied to backups and restores, Sync-up and Sync-down (if you are using the Sync part of the IDrive service). Right-click anywhere on the list box, and select 'Insert partial file name' or 'Insert partial folder name'. To stop a file from being backed up, you can insert files/folders from 'View Exclude Files' window. Expand the 'USB Settings' option and choose 'Disable' for 'USB selective suspend setting'. To sign in to your IDrive account after two-factor authentication is enabled. Duplicate files / folders are created when: By default, IDrive retains old files / folders in such cases, to prevent data loss. Similarly, your Quickbooks / Quicken and other possible open files are backed up as well. You can also delete and share the files/folder that appear in the Search results. Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive application for backups. with the following options: Yes. What is Versioning? How do I pause Sync when it is in progress and resume it? Select the location of your local, Wi-Fi, or Express device. Yes. File path is more than 255 character length. However, you can include these files in the backup set of the desktop application and then back them up to your account. the computer is turned on' option from the 'Scheduler' tab.
Simply right-click the selected files and folders you wish to backup immediately, point to IDrive and click 'Backup Now'. By default, the CPU throttle value is set at 100%. If your question is not addressed below, please contact us through our feedback form and we'll get back to you shortly. Click 'Sync' > 'Pause' / 'Resume' from the available options. I can see a 'Snapshots' button on the Restore tab menu. You can also search for your desired file version. Alternatively, you can also right-click on the system tray and select 'Sync' > 'My Sync folder'. This means each file is restored to a similar location on your computer, as it appears in your cloud backup or local backup. Right-click USB Root Hub, and choose 'Properties'.
Will my files still sync if my computer is turned off? Select the required files/folders and click 'Restore Now'. Sign in to the IDrive Basic Client with your 'Username/Email' and 'Password'. In the confirmation popup that appears, click 'Ok'. Select 'Ignore file / folder level access rights / permission errors' option. Expand the 'Universal Serial Bus controllers' option. You can change the frequency and options pertaining to a specific backup set for an account. Snapshots are a historical view of your data, stored in your IDrive account, which allow you to perform point-in-time recovery. You will be redirected to your web account, from where you can set the share parameters. Can I backup my open files in the IDrive Basic Client? I received an email warning about exceeding the quota limit. Select the number of days in the 'Alert me if the scheduled backup fails for 2 days' option to receive a desktop alert, in case your backup has not taken place. You can also search for your desired file version. Clear the checkbox of the folders that you do not want to sync and click 'Save'. in use. Exclude files/folders in the following ways: To delete a file from the exclude list, right-click a file and click 'Delete'. How do I restore data backed up from multiple computers? Is it possible? Hence in such a case, by default, your backup will be considered as 'Failure'. Select the desired files/folders / drives (using the 'Change' option) that you want to backup immediately and click the 'Backup Now' button. You can upgrade your account to a plan with more storage or do the following to bring the storage usage within the quota limits. Sign in to the IDrive application with your Username and Password. Once you stop Sync, the files on your computer will not be in sync with other linked devices. IDrive application is capable of backing up open files for supported platforms, by default. Click 'Selective Sync Down'. Right-click a file and choose 'IDrive' > 'Versions'. Web-based uploads to the cloud and sync storage are supported up to 2 GB. Why? You can modify the CPU utilization rate to suit the workload of your computer. Click 'Continue' in the confirmation screen. IDrive retains previous versions of all files backed up to your account. Download and install IDrive on your computer. Is there a way to receive an alert in case my backup fails? You can either move your files/folders to the original location in your IDrive account or restore them to your local computer. There are multiple ways by which you can exclude files/folders from being backed up. Yes, you can backup individual files and folders by modifying the backup source. Right-click anywhere in the list and select 'Insert partial file name'. The size is independent of the IDrive account storage. Click on the required device to expand the file(s)/folder(s) list. Subsequently, to revert file restore to a location selected by you, clear the checkbox, set your preferred 'Restore location', and click 'Restore Now'. to enable optimum desktop experience with the following options: To enable Auto-Pause and change the bandwidth settings, Use the sliders to set the bandwidth to be used and click. Go toSettings > Throttle tab. How much data can I sync to my Sync folder? Use the slider to set the CPU to be used, and click 'Save Settings'. How do I resolve this? Whereas, the green icons indicates files that have already been synced. Hence, as long as there is enough space in your IDrive Sync folder, you can continue syncing data to it, even if your IDrive account space gets used up. Can I check the recently modified files in my Sync folder?
Do I need to restart my computer after installing IDrive? Click 'Advanced Settings' to define the following parameters: Click 'Copy link' to copy the link to clipboard. IDrive allows for usage beyond the allocated quota to ensure that the backups continue to operate successfully. Note: CPU Throttle feature will be available only for 'Windows 8 / Windows Server 2012' and above Operating Systems. This allows other applications to run without hindrance. Type the filename or a related string in the Search field and press 'Enter'. After upgrading my OS to Windows 10, I am getting an error message that says IDrive backup engine has stopped. Click the 'View Logs' button to see the recent session-wise log files. There are multiple ways by which you can exclude files/folders from being backed up. By default, it is set to 25%. Mac in use:This option lets you set the bandwidth to be used by IDrive for backups, when it is in use.
Yes, to restore a folder with earlier versions of files, you can right click on the required folder and choose 'Restore Versions' menu, under which you have the following menu options: Select the desired file(s)/folder(s) to delete and click . To ignore file/folder level access rights/permission errors. You can sync files using the Sync folder on linked desktops, or directly via IDrive.com and download them on the mobile apps. Can I sync the files in a mapped/USB/external drive? This makes IDrive the most advanced backup and sync application. Can I share file(s)/folder(s) directly from my IDrive account? To restore files to their original location, go to the Restore tab, select the 'Restore to original location' checkbox and on the pop-up that appears, click 'Restore'. This behavior is by design of Windows, by default. Snapshots are a historical view of your data, stored in your IDrive account, which allow you to perform point-in-time recovery. Select days and time for backup. Also, you can select the desired files/folders / drives (using the 'Change' option) that you want to backup immediately and click the 'Backup Now' button. IDrive Basic Client is a simplified version of the full client. Can I change its default location?
If you wish to avoid backing up these files. How do I add items to the IDrive Backup set from Windows Explorer? only if you have selected the 'Start the missed scheduled backup when The blue icon refers to files that are still syncing. Ensure there are no on-going operations before installing the latest version of the application. While renaming a folder, there may be some situations where IDrive might be unable to rename all the items (files / folders) in the folder. Provide the authentication details of the mapped drive. No, you cannot sync files or folders from mapped/USB/ external drives. Yes, you can share file(s) / folder(s) stored on your IDrive account with friends and associates. To restore your entire backed up computer to the local computer. This leads to creation of duplicate data as the items which could not be renamed are retained in the old folder and the same are copied to the new renamed folder. Your quota depends on the most recent file/folder copy backed up to your online account. IDrive does incremental backup (only the modified portion of your files/folder are sent to the IDrive servers). Do I actually need these? I get an error that indicates that the file may be All available file versions will be displayed. By default, the bandwidth throttle value is set at 100%. The percentage mention refers to files considered for deletion in your account as a percentage of the total number of files. Select the date and time and click 'Submit'. Is it possible to restore the files/folder that are deleted accidentally? To restore data backed up to multiple computers: Yes, you can search and restore specific files from your IDrive account. Alternatively, you can create an hourly schedule and set a cut-off time. The frequency can be set to anything between 10 and 30 days; percentage to anything between 5% and 25%. PC in use: This option lets you set the bandwidth to be used by IDrive for backups, when it is in use. Will a missed scheduled backup take place when the computer is restarted after the scheduled time? This allows other applications to run without hindrance. You will be directed to. How do I restore it? For this, install the application on virtual machines and perform the backup as usual. If I overwrite the IDrive application with the latest version, will the application retain the on-going backups and restores? IDrive will perform scheduled backup of your data even if your computer is logged off. IDrive transfers only the modified portions of your files after full initial transfer, by transferring only modified blocks of the file, which optimizes your bandwidth usage and ensures that transfers are quick. To ensure smooth backup, turn off the power saving option for USB hubs. The Sync folder maintains up to 30 previous versions of all the files. How do I uninstall the IDrive app from my computer? To add a file/folder to your Backup set using Windows Explorer, select the desired file/folder, right-click and choose 'IDrive' > 'Add to Backup Set' from the menu. This will initiate sync and open the Sync folder on your computer. Sign in to IDrive with your user credentials. backup will commence only if you restart the computer within 30 minutes of the scheduled time. Navigate to 'Exclude files / folders from backup'. To look up the recently modified files in your Sync folder. Yes. How is 'Restore to original location' different from usual file restore? The Archive Cleanup feature permanently deletes data from your account, by matching them one to one to the data in your current backup set. The application will then be removed, but the data present in your IDrive folder will remain on the computer. By transferring the backup set, you can avoid time consuming initial backup in case you are: Note: Online / local backup set and scheduled jobs for online and local data will be transferred. By default, the CPU throttle value is set at 100%. From the 'Restore' tab, select your device. How do I adjust my account storage usage to be below the limit? To restore the latest version, in the 'Restore' tab select the desired file(s) / folder (s), the destination to which you want to restore your data and click 'Restore Now'. For example: if you choose to restore the file '/John-PC/D/Examples/ABC.txt' to its original location, the 'ABC.txt' file will be downloaded to a folder called 'Examples' in the 'D' drive of your computer. The absence of the CD/DVD, referenced in your backup set, will not hinder your regular backup activity. Choose the files you want to restore and click. To restore such files, on the 'Restore' tab you must clear the 'Restore to original location' check box and restore the files to your preferred location. By default, your entire computer will be selected for backup. What is Versioning? CPU throttle lets you set the CPU usage for backups. No. You can click 'Scheduler' > 'Pause the scheduled job'/'Stop the scheduled job' option from the IDrive tray menu to pause or stop a scheduled backup. The Hence, critical folders like Desktop, Documents, Pictures, Videos and Music are pre-selected for backup. What are the blue and green icons over my files in my Sync folder? To restore files to their original location, go to the 'Restore' tab, select the 'Restore to original location' checkbox and on the pop-up that appears, click 'Restore'. Drag and drop files to the Sync folder from your computer. email client to perform a successful backup. This feature is even applicable for mapped drives. If you have selected Email address or Phone number as the preferred method of receiving one-time verification code, enter the same and click 'Verify'. How do I view my Backup/Restore activities via the application? The additional storage for the previous versions has no impact on your account's quota, as your storage is calculated only for the most current version. By default, the bandwidth throttle value is set at 100%. IDrive has been tested to upload and restore files up to 10 GB in size via the desktop application. Once two-factor authentication is enabled via web, in addition to your password, you will need to enter a verification code sent to your email address or phone number or Time-based OTP authenticator app, while signing in to your IDrive account. Click 'Change Plan Settings' on your current 'Preferred plan'. These files/folders will be automatically deleted after a 30 day period. When I sign in to my IDrive account for the first time on a machine, I notice that some folders have already been scheduled for backup. This allows other applications to run without hindrance. No, your files will remain in your IDrive account forever, once they are backed up. The percentage mentioned here refers to files considered for deletion in your account as a percentage of the total number of files. Click the Power Management tab, and clear the 'Allow the computer to turn off this device to save power' checkbox. Yes, you can view the status of your scheduled backups using the IDrive 'Status' option that is active in your system tray once you install IDrive. Can I retrieve previous versions of my synced file? I have backed up certain folders (containing multimedia, etc.) Yes. the settings of the Windows folders that contain the file. This is because the remote access connections are disconnected without any prompting to disconnect manually before the computer goes into the 'Standby' mode.
IDrive is an automated online backup application. For example: if you choose to restore the file '/John-PC/D/Examples/ABC.txt' to its original location, the 'ABC.txt' file will be downloaded to a folder called 'Examples' in the 'D' drive of your computer. What happens when I run out of space in my Sync folder? Why? Then right-click the IDrive folder and delete it.
You can quickly set up backup for your entire computer including operating system, applications, and settings or just select individual files/folders for backup. Download the desired file by clicking. Users will need to delete empty folders manually in order to remove them from the account. PC not in use: This option lets you set the bandwidth to be used by IDrive for backups when it is not in use. You can set up automated cleanup periodically by enabling Periodic Cleanup. They are useful in case your files are corrupted by malware and you want to restore a previous version of the files. Select the file(s)/folder(s) that you want to restore. Sign in to the IDrive desktop app and go to the 'Sync' tab. In order to avoid data loss, a copy of the file / folder is created. I want to restore the previous version of a file from Trash. even if it is after the scheduled time. Sign in to IDrive using your credentials. Can I share file(s) / folder(s) directly from my IDrive account? The sharing option is available only for IDrive accounts with default encryption.