215-854-2463. I will be 82 next Saturday and I have been up and down the stairs 8 times! It is being delivered to the street curb where cars are parked. ADDITION OF THE PHILADELPHIA INQUIRER FOR SEPTEMBER 4, 2017. She acknowledged that I would not be auto renewed with a great big smile. The following dates are scheduled: Jan. 2, Jan. 16, Feb. 20, May 28, July 4, Sept. 3, and Nov. 22. I have to go threw the business to their Changes in our pricing and product offerings will also accelerate the expiration date of your subscription. Today is Sunday October 28th and it is 10:30 and still no paper. The bottom line is that your organization is Incredibly dishonest and I am incredibly stupid for paying money to you. Thank you, You apparently are not interseted in new accounts since you do not accept new accounts 24/7. They are told to make you feel like a resolution will happen and get you off the phone. I do not speak to an actual person but the automatic thing yesterday. . The Philadelphia Inquirer HAS NO Customer Service. I must go out into the street avoiding fast moving cars or into the weeds and poison ivy to recover the paper. Required fields are marked *. have not received a newspaper on Thursday, Friday, saturday nor Sunday. WHY oh why do you fold the weekend section WRONG every week? Tell me how many more days I will receive the paper based on my most recent payment and then you will be fired. State * ONCE AGAIN, DID NOT RECEIVE PAPER TODAY SATURDAY MAY 20. I looked up the contact number for customer service and called it only to be passed from one telephone number to another until the last number informed me the the customer service office is open from 8am to 4am weekends. In essence I lose the the time and PAY for it. For the second time this summer, I have NOT received a Sunday Paper. Please credit my account accordingly. My regular delivery has become later and later. Have been a subscriber for more than twenty years. I have dropped my sunday addition but I was advised that the daily -only subscription would not include Saturday. Weekly advertising bills . and still no paper. Thank you. Do NOT subscribe to the Philadelphia Inquirer. I am trying to get my Sunday paper delivered. Employees with no work ethics will no longer be tolerated!!! Hearing Impaired (TDD) . I am trying to schedule vacation dates and cannot access. JUST LETTING YOU KNOW THAT WE DID NOT RECEIVE THE SUNDAY Call me Monday. Looking back over my past statements, I realized I overlooked 4 other charges on my American Express statements that I never authorized and never even received paper. Told the saleswoman I do not want automatic renewal. I have explained how I am disabled and can not walk with out my walker and have asked to have my paper put at my garage door and each time they have tell me they are putting this info in my file for the delivery person WHO IS ALWAYS NEW FOR SOME REASON SO BE ON NOTICE I AM CANCELLING (I USE TO GET IT EVERYDAY AND CANCELLED FOR JUST SUNDAY FOR THE VERY SAME REASON) IF YOU COULD SEE MY HOUSE HOW EASY IT IS TO PUT IT AT THE GARAGE YOU WOULD LAUGH I HAVE PICTURES OF THE PAPER ON THE LIP OF THE DRIVE WHICH I CANNOT WALK TO GET. Otherwise we will move forward with formal complaints with the local police department. It took a third time to finally get it done. Unbelievable for a major newspaper not to have a simple process for this. Bob Strobele 4004 apple rd. Mr. Lloyd C. Darby Sr. at 215 W. Washington Ave. Clifton Heights, PA 19018-2131. You have to hold for 15 or more minutes before any one answers. Constance Raffel, did not receive paper today-507 millbrook road- devon pa 19333. Both of my children were carriers and treated every customer with respect and courtesy.
i just tried to contact customer service, and got an ad trying to sell me an alert bracelet. I can hear the car coming from far away and to make matters worse the car pulls into our 7 house dead end street, Im startled awake every morning between 4:45 and 6 a.m., dumps the newspaper, then has to reverse to re-situate their car to get out of our street and drives away. They said I would get my paper. My cell is 215-300-9677. Today I called again re.
https://plus.google.com/+phillynews/posts, http://www.philly.com/philly/about/feedback/. I fired you last week for repeated missed deliveries (after the carrier cashed our Christmas check). After 42 years of subscribing to the INQUIRER, I canceled the paper. I can understand thursday and Friday But .. If the person cannot afford to fix their car to be quieter with a better muffler then we ask that you assign a different driver for this route in Chester County. Daily/Sunday Print + 7 Day On-line Replica Electronic Edition, $6.99. Why is it so difficult? I am thinking about canceling my subscription. Its Quakertown. This notice may be by mail to the sub scriber, by notice contained in the newspaper, or otherwise. It is fortunate for you that there is no other daily newspaper in town, otherwise you would be in much deeper financial troubles than you are now experiencing. Ron jones. The publisher reserves the right to change rates during the term of the subscription upon 14 days' notice. I did not receive my saturday paper. The paper was delivered daily(barring very bad weather) to the front porch. In this age when print newspapers are struggling, I call, go thru the menu and am told by a recording that I should get my Sunday paper by 2:00 pm? Is it to hard for the carrier to throw the paper a little harder or get out of the car and walk a few steps. Both Saturday and Sunday I had to hang up after more than fifteen minutes waiting on hold. Second week in a row we have not received Saturday portion of Sunday paper.
Paid for access and Im consistently denied with refrains of UH-OH. I had to read the headlines on a print version over someones shoulder on the train. I am 89 years old and live on a rural road in south Jersey. SCHWENKSVILLE,PA 19473 PHONE 610-287-8946. two times this morning, cant get to talk to a person like I can with the Courier Times! Sunday Print + 7 Day On-Line Replica Electronic Edition, $2.26. The Sixers want to build a new $1.3 billion arena in Center City, As Sixers plan new Center City arena, Phillys Disney hole sits vacant, If Sixers leave Wells Fargo Center for new arena, Philly will be an outlier among sports towns, Everything we know about the Sixers plans for a new Center City arena, 14-year-old boy charged in traffic cone beating death of Philly man; 14-year-old girl turns herself in to police, Staff at Kensington pool reported assault and vandalism by swimmers who they tried to kick out, police say, Jan. 6 probe: Trump chose not to act as mob hit Capitol, Many kids go hungry when schools out. For these last many months I have listened to this car every morning and am always startled awake. Please have someone deliver the paper or give me credit for the paper. It did not come Monday. For your convenience, you can start a subscription, temporarily stop delivery, register a service complaint, review your recent billing history, or pay your bill online by contacting us at our Web site, http://service.philly.com. Why should I continue to pay money for the privilege of reading lies and propaganda. I dont want a credit on my account (I actually dont think youve ever credited the account in the pastI want my newspaper. driver drove by 2 times and no paper but my 2 neigboirs got theirs. if this is not resolved you can cancel my subscription as of DEC. 215-854-4768. Each time I get an apology and Im promised a return phone call from the Area Supervisor and that my paper will arrive the following weekend. The Middletown Township Requires Your Company The Philadelphia Inquirer needs a Permit to Solication. Congratulations on becoming worse than Comcast for customer service! makes me wonder if I want your paper from what I am reading.???? If you offer home delivery outside of Philadelphia then do it or remove the scope of the area of the delivery area. Yet food deliveries are done and at 3:30 this morning there was an Inquirer truck parked outside our condo. I just put a vacation hold on my subscription. I will miss the paper but with the erratic delivery I have experienced I have gotten use to being with the paper. You can also call our toll-free customer service number, 1-800-222-2765. I prefer to not publish her name or address so please send an email to the address below for that detail. Jan. 23 & 24. It too late for a replacement newspapers, please refund all monies. The person I spoke with said my account would receive a credit and I would be mailed coupons from the paper not delivered. The Philadelphia Inquirer came into prominence during the Civil War and eventually saw readership expand to its current levels. During a vacation stop, we will provide you with digital access to your subscription content. . Please Just Stop!!!!ENOUGH! no paper!!!! Today is December 31st and it is 11:15am and no papers have been received this weekend or the weekend of the 16th and 23rd. In other areas, daily $1, Sunday $2. in have called every sat to get the sat coupons of the Sunday paper, and still cant get the paper delivered properly. I have a walkway to a porch on the side of the building that the other delivery person always put my paper on the porch and I tipped him well for his good service. For your convenience, you can start a subscription, temporarily stop delivery, register a service complaint, review your recent billing history, or pay your bill online by contacting us at our Web site, www.service.pnionline.com. I have had problems getting my Sunday inquirer for past few weeks. Vacation stops require 72 hours notice. 1575 Springhill Drive, Aston, PA, My carrier does not like to work on Saturday mornings. . Received the Sunday Inquirer today -missing the front page, city page and sports sectionhad (2) copies of the arts.. The newspaper delivery is awful in regards to the location, completely missing the driveway by up to 75 feet. Daily $1, Sunday $1.75 in Bucks, Chester, Del- aware, Montgomery, Philadelphia, Burlington, Camden, Gloucester, Atlantic, Cape May, Cum- berland, Ocean, Salem, and New Castle Coun- ties. Signed up in a Fresh Market store for 2 months and paid with a credit card. If this happens one more time my subscription will be canceled. Not me. Rate changes may be implemented by changing the subscription duration. getting very annoyed and upset. I dont want this paper any longer. When I called it a machine told me to call another number but it was said so fast that I had to call a second time. this is unacceptableyou need to do something about this route. If you have a question or comment about news coverage, contact assistant managing editor David Sullivan (215-854-2357) at The Inquirer, Box 8263, Philadelphia 19101, or e-mail dsullivan@phillynews.com. Yesterday the paper was delivered about 11AM. BEWARE!! Thank you. Not worth the time it takes to keep writing you guys. Mrs. Nadia Emery. I called
http://service.philly.com Its 10:40 and no morning paper. 7 Day On-Line Replica Electronic Edition Only, $2.25. I live above The digital version of the Inquirer regularly has less coverage and fewer pictures than the print version. The Inquirer wants its news report to be fair and correct in every respect, and regrets when it is not. Please contact dilivery person to return. 215-665-9222, Monthly advertising bills . In prior years it was so easy to do and always worked well with a site to lick on for vacation hold. Roads totally passable today yet no paper again. Stay informed with our essential newsletters on a variety of topics, delivered straight to your inbox. I have also asked to speak with a supervisor and customer service tells they will pass my request along and a supervisor will be contacting me. . They close at 1pm every day.what a joke. Non-seven-day subscription plans will receive occasional Holiday editions at addition- al cost. It would serve them right if they had massive cancellations because of their complete refusal to provide customer service properly. I cancelled home delivery at 521 lindy lane; bala cynwyd, pa 19004 starting 1/22 and to be resumed 3/1 Patty Barrett, I have spent too much time calling and reporting a non delivery this morning . I am still hopeful, that Philadelphia Inquirers customer service will still prove to be of better service to my complaint and prove me wrong on how opinion of their customer service department. Supreme Court wont let Biden implement immigration policy, Sixers fans, players and local residents react to proposed $1.3 billion arena in Phillys Center City, FBI: No sign of Jimmy Hoffa under New Jersey bridge, Retired Holy Ghost Prep math teacher arrested for alleged child luring in Atlantic City, school says. failure to receive our Sunday paper. Your service stinks.
EvelynSummers. This is now the fourth weekend in a row that a paper was not delivered to me on Saturday or Sunday. Last month I requested this as my previous delivery person had done. After calling the hotline, we encountered a lengthy automated system. My paper person received a generous holiday money bonus. Renewal of my subscription is doubtful. Understand new delvereer- needs to be FIRED. Over 35 years of getting a paper daily but the last six months 5 x I have had to call and all my neighbors got theirs..l am one more non-delivery from ending my subscription. I did not get a paper today and automated service said replacement would be sent. My delivery man doesnt put my paper in a plastic bag, (except when rain is forecast). it would be great if you could get an answer on the phone. I pay money and get bad service and propaganda instead of news. Only one plastic bag did not protect the newspaper. It sucks, I cant even leave a message. i called twice and was told twice someone will be out with my paper, never came. I called customer service and no one answered. Dilivery person is always on time and does a great job. I have been a subscriber for many years. I expect better from your organization. Throughout the website, there is information relating to breaking news and information from Pulitzer Prize winning writers. I am on vacation. Second time I spoke with some one who said they would let the manager know. I am asking you to contact this driver before we take the formal steps in filing a complaint. As a consequence of your policies youre not making any friends here. I hope I have not made a mistake in doing so. being illegible when it has been raining. Please COrreCt_TIRED OF PAYING BILLS FOR PAPER Of course Ive never received a call back or a paper. Monday through Friday, 8:30 a.m. to 1 p.m. California residents do not sell my data request. When I am not delivered the Saturday paper, but I do get the Sunday, I am missing part of the Sunday paper, so I have to go out and buy a second, complete paper on Sunday. What I want is to have it double bagged on a day predicted for rain. called last week because i didnt received newspaper and they said someone will bring you a newspaper before 10 am and i am still waiting. We have been Inquirer subscribers for over 40 years and we will just cancel our subscription if this continues. I would like it delivered by 6 each day as I was told. Having now held fifteen more minutes I am contacting my credit card company to dispute the subscription renewal charges. Print subscribers may also receive premium editions throughout the year, which are charged at the applicable Sunday rate. Did not receive Saturday delivery (Saturday paper and Sunday coupons). I do not want another paper tomorrow. Dreadful vacation stoppage on internet!!!!! We guarantee that your paper will be delivered to you by 6:30 a.m. Monday through Friday, and by 8 a.m. Saturday and Sunday. Or anything else we can do to make sure we are getting it? Still waiting to see if my Sunday comes??? This from a new delivery company in Paoli. I have to call every Saturday to get my paper.I have been a customer for over twenty years I pay my Bill please fix the problem. i am beyond angry at this point. 215-854-5600, Monday through Friday, 8:30 a.m. to 1 p.m.EndText, California residents do not sell my data request. Contacting Philadelphia Inquirer Customer Service Center. The robot who handles delivery complaints urges the caller to advise if it happens again, which I always do, to no avail. So far, 5 Inquirers have not been delivered during my 13 week delivery period. After SEVERAL phone calls to even get the paper started we finally received it. But decided to give you another chance. He wraps my paper with a rubber band and throws it on my front steps.
Just very unfortunate situation and very disappointed with customer service at Philadelphia Inquirerevidently their customers are not #1. Your email address will not be published. Please deliver another newspaper for Aug. 29th, 2017. I was recently in an accident and find going up and down steps difficult. If the new carrier company is not interested in delivering a paper to Pottstown PA, we need to know. 215-665-9222, Monthly advertising bills . Credit card charged without my consent for a renewal that I did not authorize, and subscription does not end until November. Love the Inquirer. I did not receive my Saturday portion of Sunday paper (8-13-2017). Please Credit me For this week! I appreciate that the complaint is escalated each time we call but it obviously makes no difference. Not always. I want credit for these three missed deliveries and confirmation that I have received this credit. WHAT A SCAM!! Never heard back from Tony, but on Saturdayguess what appeared a newspaper in our driveway..since he notified the delivery man evidently the delivery man thought it was time to start delivering papers again after a stoppage since March 8??? Delivery service has frequently been spotty. *Beginning on April 18, 2022, the U.S. I was advised it would be sent along with Mondays paper. Elected officials' reactions to the 76ers' Center City stadium proposal ranged from enthusiastic support to concern over its potential impact on Chinatown. All I want is the Sunday paper I have paid for. Vacation stops of less than 22 days will not change the expiration date of your subscription or entitle you to a credit. Since the route was taken over by another carrier, I have lodged numerous complaints with The Inquirer, but nothing has been done.
Thank you.
The previous carrier was great. My telephone is 610-284-1552. However, I dont check until noon. Yours. I posted it and the final analysis was that you want $20 FROM ME. . Sunday Only Delivery $2.00/week for 8 weeks, Then $43.92 every 8 weeks ($5.49/week); 7 Day Delivery $4.00/week for 8 weeks, Then $55.92 every 8 weeks ($6.99/week); Digital Access $1.75/week for 8 weeks, Then $15.96 every 4 weeks ($3.99/week). I would greatly appreciate it, if you could have your carrier take care of this in the future. I DO NOT WANT YOUR PAPER. I spoke to someone Sunday October 25 at 12:50pm. in the pass I have always received my paper by 7:am and the last several weeks it has been arriving between 9:30 and 10:00am if this continues I will cancel your service Complaints mean nothing to the Inquirer. Maybe The Inquirer should go back to the old way and hire kids again. Awaiting your reply. AGAIN no saturday paper. Unfortunately, John, manager (think that was his name.very quick at speaking) who in fact seemed to have no concern other than showing doubt to me the customer and assured me he will check in to past telephone calls that I made twice in January with only one noted and get back to me in 7-10 days. It is preposterous that the website has a 215 number for such contact that then indicates an 800 number should be called. Almost 9 am. I rely on the paper for my morning train commute, which because of Septas issues, now starts earlier. So please stop with FREE THROW,DRIVE BY Trying to put my paper on hold while on vacation. This is it for me, I will cancel the paper if this continues. Please deliver our paper and credit us for 4 daily papers and 1 Sunday paper. Sent on an Internet wild goose chase. resume delivery 3/1 and do not charge me for all the incorrectly delivered papers. Never was able to accomplish this. 
