After waiting 4 hours for a room and another 45 minutes to be seen, they hand me back my kitten with a leg soaked in blood and still actively dripping onto my hands and leg. I have seen Dr. Glasson, Dr Black and Dr Bays. When I started to ask her a question, she would talk over me to her vet assistant as if I wasn't even there, or what I had to say was irrelevant.
There was air inside the syringe. They took my cat said it would be 650 for two days it turned into over 800 for one day. I mainly use the Ft Wright location but have also used the Colerain location. Another thing I think they could do better would be to send out reminders when shots are due.I guess since the location is pretty convenient and the price is decent, I have yet to leave.I definitely plan on it though especially after my last ordeal I went through. He then advised me at that time we can make an informed decision about the rest of her care. Nice people, and nice vets. Would you like to save your changes?
Horrible. The pricing cannot be beat.
The wait can be very long sometimes, but for a clinic you kinda got to expect that. One of them is a very hard dog to handle. Do Not waste your time or money. Either A) you can call ahead of time B) Realise it is an animal clinic, so that welcomes walk-ins.
I almost grabbed my cat and ran for the car after reading these reviews.
We are practically regulars these days and I won't see any other doctor unless I have no choice. However, now she is wheezing/coughing and seems to have a "cold". I am absolutely livid!! They employ a lot of very energetic young girls that love cats. 
I've here 3-4 hours before, multiple times.
I took her to another clinic and within minutes the vet showed us that she has a tumor in her mouth, possibly cancerous, she has an enlarged heart and possibly congestive heart failure, and swollen glands. Thankfully after his 3rd round of vaccines my husband and I decided to go ahead and take him out. I have a lot of animals so this is great to keep me in my budget. {{wizard.step2.selectedDate | date}} at {{wizard.step2.getTimeStr(wizard.step2.selectedTime)}}, {{wizard.step1.selectedStaffUser.firstName}} {{wizard.step1.selectedStaffUser.lastName}}, {{wizard.step1.selectedStaffUser.staffRole.name}}. Owning a dog can be expensive and sometimes you have to make sacrifices to cover the cost of owning pets. 
They even but his nails I didn't notice until I got home man you guys are the coolest!! Is it is smelly.
The Staff, Assistants and Doctors are wonderful. Just got passed over yet again. I've been to Noah's Ark with my Cat Oreo and now with Lacey my Dog and every time I've had EXCELLENT service in a timely manner.
what do you expect? Don't remember the vets name but young girl looks young to be out of school with light hair. Spend a little more money because it is definitely worth it.
RIP Token. I always feel very comfortable leaving my dogs there.
The other vet was clearly surprised that the vets at Noah's Ark did not acknowledge this sooner, because it may have saved my baby girl's life. how would you feel if part of your insides were ripped out and had no medication to reduce the pain? They gave me benadryl for her itching drops for her ears and sent us on our way. They are too big for their britches - ca-ching, ca-ching.
This vet is treating this aggressively, he gave my dog prescriptions and there is no longer any coughing. I have been taking my dogs here since I first got them which was a little over 5 years ago. i asked if there was a manager was there I was told not really. You have made modifications. I have always had reasonable cost for treatment. Have you booked online with {{websiteCompanyNameText}} before? They used regular old stitches for the neuter instead of modern-day absorbable or dissolving sutures, which means I had to make a second trip back to get them removed. They have to bring out a paper after meeting with you a few minutes with $400 worth of tests that are probably unnecessary.
I was quoted $70.40 for dew claw removal. I took my cat there to get neutered.
It tends to get very busy between 1-3p.m.
Came in before my name was called to be past over. She seemed to be the only person to understand what I was trying to show. While waiting in the back room, I decided to look up Yelp reviews on this place. Cats can't be let out of the car to urinate or defecate like dogs.
If you have an idea what's wrong with your pet this place is great.
All the doctors have been great to us and the cost is minimal if you compare it to other vets.
Every time I was told that my dog had allergies, and was given allergy medication, it never helped. The tech didn't even notice and I was the one that had to clean it up and apply pressure because she just stood there saying it a hematoma like she had just learned that word earlier that morning. I've been to Noah's Ark with my Cat Oreo and now with Lacey my Dog and every time I've had EXCELLENT service in a timely manner.
I have never had any problems and find everyone, staff & vets, to be extremely helpful. Less staff BSing, less breaks, quit hiding in the back and goofing off. The staff has always been friendly me and saved my dogs life in Feb of 2015. I am absolutely livid!! We have see almost all the vets and they work great w We are regulars here because of the convenient and quick service and great, competitive value. This place is significantly more busy than any other vet I have seen.
I always feel very comfortable leaving my dogs there. After a while, they came back stating they were fine. I have always had the best of treatment from these and previous vets as well as office staff.
Honestly, I would just avoid this place all together. I also went off and on for over 20 years mostly for shots and heart worm pills since our regular vet was way more expensive for those items. Rude to me and not one bit kind to my baby. It is also a walk in a vet for very sick animals? When we came into the office, it looked dirty as it did before. I had to leave my pet alone in a room to go see why things were taking so long and was then informed that two euthanasias had come in and those took precedent. Just threw her out like a used rag. Once your in it seems ok. After taking my cat to an emergency vet and being told I had moved the furniture around and that was why my cat was incontinent of urine, I went to see Dr. Bays. Absolutely terrible place. The staff is friendly, the facility is clean, and the prices are the most affordable in the area. Terrible. You also dont have to wait like crazy that people also say on here.
I dropped my dog off today to get neutered stood in line For 30 minutes 15 of those minutes I was at the desk your employees walked away and didnt return after a 15 minutes I asked the girl that was sitting next to her what the problem was I said I'm just dropping my dog off so then she helped me I hope you have camera's your employee needs to be fired. This place is so incompetent I will never EVER go there again! As I have gone to this Vets for the majority of my adult life. And I recommend that you give them a chance as well. He really knows what he talking about and is quite familiar with my dog's rare auto immune disease and is NEVER judgmental. We told the front desk worker that our dog's time was up and she immediately put us in a private room with no wait. They allowed us to go out through the side door versus going through the waiting room full of people which was a relief. Will never use this place again!
Finally, I got tired of spending $150 per visit with no apparent results. I've been taking my English Bulldog here for a couple years plus a few other dogs I had ( husky, lab/pit mix, teddy bear). Then had to wait over an hour both times to be Ive been there 2 times for shots.
This is the only veteran office I go to and thats because the price is right but some of the staff could smile more and act like they enjoy their job. We would take the dog back again, same thing.
On that note I've always thought the place was really clean considering there are like 20 animals minimum in that place at a time it seems.
They went back to the pharmacist on duty to check them out. I brought an old preused e-collar (cone collar) that I already had so I wouldn't have to buy a new one. Cat carrier is full of urine and Tilly is trying to lick herself clean. Unorganized and mismanaged. The space you give between chairs is important to have with a fussy dog.
I called to put our dogs name in line. After driving 20 miles and waiting in a long line, I was given a new estimate of $300.
Finally fed up with nothing being done I went to erlanger veterinary hospital where come to find out my dog was seriously sick! I hope the staff learns from this that when measuring medication in a syringe, no air should be in it. If you treat your animal like a member of your family, or you care about its general health and well-being, my strongest advice would be to stay away from this place (also known as Noah's Ark Animal Clinic). After driving 20 miles and waiting in a long line, I was given a new estimate of $300. She had a staph infection so bad in her feet that her lymph nodes where so swollen that if she did not have allergies he would think she had cancer. This would have devastated our 3 young children who love this dog. Which she has never done before. Took my puppy there to receive his first vaccinations as well as get checked out. We haven't had any bad experiences to report other than long wait times which is to be expected on a first come first serve basis.
The initial estimate didn't include sedation. I showed up on a Saturday morning, which is e On July 23rd of this year I took my cat in to get checked out. When my new dog and I got back to the room, our CSR and vet techs were interactive and informative. I was delighted when I saw the cat quarters. She is the worst vet I have ever met. And I agree with the other commenters; the place was dirty, dog crap was all over the floors both times I went and the line was ridiculously slow.Strongly recommend going somewhere else. Please have someone call me this is Colerain location. If you have an idea what's wrong with your pet this place is great. Finally got the appropriate care for our dog when we took him to a different clinic the next day and went above and beyond to even stay past closing to give him they surgery he needed.