Sorry, that was directed at @Mitchellsx, not you., I will do that also, but as I can see in the Sonos forums this issue has been reported a number of times, I doubt its just my system that has a fault, but will see what happens. As TVs have gotten larger and flatter, they have left less and less room in the case for good quality speakers. Sorry, our virus scanner detected that this file isn't safe to download. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Sorry, our virus scanner detected that this file isn't safe to download. However in recent weeks, if found that netherEnhance speech and night mode seem to make any difference at all. I used to be able to hear a very notable difference when toggling Speech Enhancement On or Off. Thank you for signing up to What Hi-Fi?. If it is an issue with the Sonos software, there is a significantly higher chance it can be found, and dealt with, when there are examples from folks who are experiencing this issue. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If not, I suggest submitting two system diagnostics - one with Speech Enhancement on and one without, recording those numbers and getting in touch with our customer care team for investigation. I highly suggest borrowing an apple device (even an ipad) to truplay. Companies like Sonos offer a wide range of different audio solutions that can turn your lackluster TV sound into something much better. I just bought the Sonos ARC and Sub Gen 3 and went through the set up process and tuning with my iPhone. Whether you're gunning for virtual Atmos from the Sonos Beam Gen 2 or the full-fat version via the Sonos Arc, the first port of call should be checking whether you're actually receiving Atmos via your HDMI eARC connection in the first place. The sparkling centre channel transparency of a Sonos soundbar can immensely help with this but, inevitably, varying levels of speech clarity combined with how busy the soundscape is and the overall style of the mix can mean that even a top-quality, room-tuned soundbar is foiled by mumbly vocals. Mary is a staff writer at What Hi-Fi? Trueplay uses the microphone on your phone to fine-tune your Sonos speakers to your space and should be redone every time you change your room layout. Most users are very happy with the way the Arc sounds including the dialogue. The cheapest, quickest and most effective way to instantly upgrade the sound of any Sonos soundbar is to take advantage of the Trueplay room calibration. View cart for details. Most users are very happy with the way the Arc sounds including the dialogue. Speech enhancement only works on Dolby signals. 1. eBay is not affiliated with or endorsed by Sonos. Ref1498666804. Turning Trueplay on and off made a subtle difference in sound. I've submitted the diagnostic as requested. @SKVHave you adjusted the EQ settings? The Sonos app gives you confirmation of the type of audio format that you're currently listening to on the Now Playing page, so if what you're playing should be Dolby Atmos but the app says otherwise (likely 'PCM', '5.1' or '2.0'), then it's time to delve into the settings of your TV and Blu-ray player. Enter your username or e-mail address. Check for Sonos update - Settings > System > Check for updates. Why does the dialog suffer on the arc?? We'll wait for your reply. As such, the effect of increasing the volume of these channels is more variable than with the Arc but is nonetheless extremely beneficial for certain types of content, including action films and games. It might be worth disabling TruePlay and checking to see if that makes any difference. Sonos wont be releasing a fixbecause there isntanything to fix. Now there's literally no difference. Reconnect the optical cable to your TV and the Sonos Beam. There used to be a larger more noticeable difference. Enter your username or e-mail address. Thanks to a recent update, you can now adjust the loudness of both the physical height drivers of the Sonos Arc and the virtual equivalents of the Beam Gen 2.
Please try again in a few minutes. Must have been a firmware change that hurt the dialog now. To help you avoid a sonic blunder, we've compiled some of the most common mistakes users make so that you can avoid them and instead get the very best sound from your Dolby Atmos Sonos soundbar. I tried every sound setting combination the app has to no avail. It gives you access to multiple streaming services, so you can enjoy streaming music anywhere. Im not aware of any changes to the Speech Enhancement feature in the latest update, nor do I notice any difference on my system since the 13.4 update.. It uses your TV's optical connector, so HDMI inputs are not necessary and can even wall-mount if you need the space. Just plug the optical cable into the soundbar and start listening Connect to a wireless subwoofer for more bass, and to wireless speakers for full surround. Let us know how you get on with the advice above. Toggle Speech Enhancement using iOS or Android. Many thanks Chaps. Turning Night Sound on should also help because it lowers the dynamic range. You will receive a verification email shortly. We'll send you an e-mail with instructions to reset your password. If you still find the dialog harder to hear, I'll be requesting a diagnostic report submitted from your Sonos system. Copyright 1995-2022 eBay Inc. All Rights Reserved. I talked to customer care. Once set up, most people expect their soundbar to perform equally well regardless of whether they're watching a film, listening to music or gaming, but we'd urge you not to shy away from tweaking your settings after the initial set-up to get the best from your content. I have used all modes in combination speach, night, treble and bass. Something went wrong. I dont really notice a difference either. This topic has been closed for further comments. Wait 30 seconds before you plug them back in.3. But, thanks to its sophisticated implementation, you could quite happily leave this setting on for anything from whisperingly dark superhero films to gonzo style documentaries. Essentially, at low volumes Loudness boosts the high and low frequencies to which we're less sensitive in order to give a flatter perceived response. Let me share this with you. Yes, I made sure content is 5.1. It's a great go-to for costume dramas where hushed tones and microphone-swamping fabrics thwart even the most diligent of sound mixers. I kept turning the volume up to hear speech, and down when the other sounds got too loud. Please submit a diagnostic report and post here the confirmation number to check your system functionality and to further assist you with this.
Unlike other manufacturers, Sonos doesn't offer content-specific modes, and it's easy to understand why they're rarely successful and the processing involved often results in a synthetic sound with chaotic timing. I find that the dialog is harder to hear. Will be there an upcoming software fix for this? You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. But before you resort to subtitles, delve into the Sonos app and find the 'speech enhancement' feature. Speaker placement, room size and the absorbency of your furnishings all considerably impact the performance of any speaker, and Trueplay is a great way to offset the peculiarities of your living room. In PCM you'll only hear the audio in stereo but sending bitstream means your Sonos soundbar will be able to receive those lovely Dolby formats, including Atmos.
Do you think tuning it with an apple device will help dialog?? This topic has been closed for further comments. Any source device you have needs to be set to output bitstream audio. We'll send you an e-mail with instructions to reset your password. If anyone else had this problem or has any ideas, please let me know. 208 product ratings - Sonos Playbar Sound Bar Home Theatre - Used, Great Condition, 16 product ratings - Sonos Playbar Wireless Soundbar - Black, 44 product ratings - Sonos Arc Wireless Home Theater Soundbar w/ Dolby Atmos - WHITE (ARCG1US1), 69 product ratings - Sonos Beam Wireless Soundbar Speaker - Black (BEAM1US1BLK) - Gen 1, 42 product ratings - Sonos Beam - Shadow Edition BEAM1US1SDW Smart TV Sound Bar - Black, 7 product ratings - Sonos - Beam Soundbar with Voice Control built-in - White, 44 product ratings - Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black, 208 product ratings - Sonos PBAR1EU1BLK Playbar Sound Bar - Black - S2 Compatible, 16 product ratings - Sonos Playbar Wireless Soundbar with Wall Mount Kit - Black, 208 product ratings - Sonos Playbar Sound Bar With Power Cord - Black (Please Read), 27 product ratings - Sonos Playbase Wireless Soundbase for Home Theater and Streaming Music Black, 12 product ratings - Sonos Arc 5.0 Channel Smart Soundbar - White. While this is an issue in one way, it has also opened up a host of alternative sound solutions, many of which help make it easier to hear the dialogue from your TV. While you won't want to leave this on all of the time, it's very good at lifting speech without colouring the overall tonality too much and veering into harshness.
Both of my two Arcs are not exhibiting the issue, so my diagnostics wouldnt likely be helpful at all.. Can you borrow a friendsiPhone and do Trueplay tuning? No use. This topic has been closed for further comments. Did you also submit the two diagnostics, as @James L.suggested, and contact the customer care team? I researched best dialog bars on rtings and the sonos arc is very low on the list, the play bar is much higher. This hasn't changed in 10.4. Ive already set them according to manufacturer. But even the most user-friendly soundbars can fall foul of oversights when it comes to mastering the settings menu. - Rashi. Have you recently run TruePlay Tuning on your setup, perhaps after the latest update? But taking five minutes to walk around your room and wave your phone around really is worth it, even if you feel a bit daft doing so. 20 of the best Dolby Atmos movie scenes that put your soundbar to the test. See which sounds better for vocals. Thanks for reaching out to the Sonos community and for letting us know about your concern. I apologize to the original poster, and I thank them for pointing out the problem. There are three main external solutions: Not only does the Playbar give you a better experience when listening to the TV, it also provides a whole range of other functions that you can take advantage of especially if you have the app installed. Sorry, we're still checking this file's contents to make sure it's safe to download. Sign up below to get the latest from What Hi-Fi?, plus exclusive special offers, direct to your inbox! You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. No change. Feeling underwhelmed by the spacial performance of your Dolby Atmos Sonos soundbar when watching Atmos content? Unplug the optical cable from the Sonos Beam and the TV. My experience has been that Speech Enhancement doesnt work very well on only a stereo input.