There customer service is inconsistent. He was on time and professional. I call them every time I have a plumbing problem., Problem fixed on the day the work was done.No issues since.Drain works perfectly, Superior Plumbing Service did great work and they did what they said they would do!, They were on-time and did excellent work. Totally unbelievable. We are taking additional precautions to protect our customers. Description of Work I needed the rusted out nipples replaced for my bathroom sink. They found a suspected offset in the line and recommended a visual inspection. He made sure everything was in proper working order. He biohazard it and fixed the pipe. He took a long time and charged me money to tell me something I already knew. Water Lines repair and replace, Gas lines repair, replace or installation, Hydro Jetting, Sewer Line Inspections, repair and replacement, Clogged lines, sinks, tubs, toilets, Replumbs all kinds of plumbing problems. They managed to open a stuck brass clean-out cap by cutting it and removing the pieces, then replacing it with a new plastic one. These guys wasted weeks of our time, took our money and didn't want to do the job! They showed up on a Friday after calling on a Thursday and said they would need to come back Monday to actually test the gas line and quoted $650.00. I will be calling these guys out anytime I need any kind of plumbing done. They will be our go-to plumber from now on!
They were great, one of the only plumbers I could get out that afternoon.
Which meant it went under the front yard, a multi-trunk olive tree, much planting and a brick path. Description of Work The unclogged our drainage pipes. I called them to clear sewer line blockage. The other company, that I got to install my shower head, charged me less than half what Superior Plumbing Service was going to charge me., The service technician sent out by Superior Plumbing Service didn't seem to know what he was doing. Gas line installation, appliances, and fixtures is not where our great customer service stops, we are there from start to finish, or if theres ever an emergency. no subsequent problems. We deliver value to our customers. They took forever then quoted us an OUTRAGEOUS $8,500.00 and then REFUSED TO DO THE WORK! We negotiated a $250.00 price with them which was still higher than the average cost.
Plumbing Repair. Category plumbing, sewer cleaning, drain cleaning. Called superior plumbing before years ago and they did a great job. The young man who came, looked at the box with the parts and told me I had to order more parts, that not all the parts were there to do the service. I asked Ms. Carvajal for an estimate on my responsibility and my HOAs responsibility to get a Compliance Certificate from EBMUD for the sewer laterals. Value: it's what we do.". The parts were there all along. I saw how he trouble shoot, doesn't quickly gloss over as job done when the blockage was cleared. I had to deal with their Office Manager, Juliana Carvajal. BUT, these guys were great, promptly answered the phone and sent someone out that day, even though they were a pretty far distance from our town. Water Lines repair and replace, Gas lines repair, replace or installation, Hydro Jetting, Sewer Line Inspections, repair and replacement, Clogged lines, sinks, tubs, toilets, Replumbs all kinds of plumbing problems. exceeded my expectations. Yes, Superior Plumbing & Drain Cleaning Services offers eco-friendly accreditations. I will be using this company again. Providing 24/7 emergency plumbing services, we are prepared to help with any manner of plumbing repair. The service technician had a great attitude and demeanor!, My experience with Superior Plumbing has been good. Really happy with my experience, they came quickly and explained the process well. When I called Ms. Carvajal to confront her, she would either deny what she did, not return my calls, or send out one of her plumbers out to BS their way out of Ms. Carvajals grossly negligent estimate. Description of Work Clear a blockage in bathroom sinks. http://www.superiorplumbinganddrain.com/?utm_source=angieslist.com&utm_medium=weblink%20from%20Angie's%20list%20click%20on%20profile%20page&utm_campaign=Angie's%20list%20click%20from%20profile%20page. Not the least expensive., Both guys knew the stuff top to the bottom. Thank you again Angies List and Superior Plumbing. ), were professional, and friendly. Staff over the phone are very professional and friendly. They charged us a nominal fee for the service call. The company received the Cobb Chamber of Commerce's 2012 Top 25 Small Businesses of the Year award. All Rights Reserved. They're A++. He never emailed me the receipt. My fears of calling for a plumber due to sticker shock have been abated. Yes, Superior Plumbing & Drain Cleaning Services offers a 10% senior discount. 
Superior Plumbing conducts drug testing in accordance with Georgia's Drug-Free Workplace program. I'd recommend Superior Plumbing without hesitation. Very pleased with the work performed by George and KC!!!!! Description of Work Clean out of the mainline stoppage, I was looking through the deals section because I was in desperate need of a plumber. I called the following day and a plumber was available that afternoon and I was able to take advantage of their senior discount. It went well, there were two employees who figured out a way to get it done.
Job turned out to be a little more difficult than we thought. 
job looks well done. I would re-hire him. They snaked and opened the plugged drain after having to cut back a bush. Superior Plumbing provides residential and light commercial plumbing repair services for clogged pipes; water heater, sewer, and toilet issues; leaking valves and faucets; and problems with natural gas pipes and plastic water lines. Honest and hard working., They came out and ended up charging $90 to have the disposal unjammed. very smoothly. 
The crew that handled the assessment and installation were professional, quick and courteous!!! For more information about our services, please contact us at 318-715-7149, 24/7 Availability For Plumbing Emergencies, Superior Plumbing of Cenla in Alexandria, LA, Proudly serving Alexandria, Pineville, Natchitoches and surrounding areas of Louisiana. Water Heaters repair and replace. I would gladly recommend them to anyone anytime.
. They managed to do all this in a very short time. Description of Work Fixed gas line and installed gas dryer. It truly depends on the tech that is sent., We have used Superior Plumbing for more than 10 years at this point. Description of Work Toilet removed and replaced. Worked to give me correct information on my level of understanding., Superior Plumbing Service was very knowledgeable and very thorough., They did a good job. I highly recommend them they kept every promise they made, did a meticulous, professional job, charged reasonable prices, worked hard, were very responsive when we called. Rudi and Ignacio had to go under the house to clear the blockage. Armin and Andres did an outstanding job. professional. I consulted with two other companies and they wanted to replace the entire sink and repipe. We are actively performing full services. American Express, Check, Discover, MasterCard, Visa, Superior Plumbing & Drain Cleaning Services, To find more licensing information for your state, visit our. He trouble shoot, examined different areas and then used the snake through a pipe opening that was on the outside of the house to clear the clog. Description of Work fixed leak in crawlspace. They came out and did what they were supposed to do., I had a problem with plumber taking personal items., Superior Plumbing Service, Inc. is very organized, right on time, polite, and knowledge, but they are very expensive., "Our goal is simple.
I then asked to speak to the Owner, Ricardo Lopez, but as of this date, Mr. Lopez has never called me back to address this matter. They couldn't find the leak. Our Guarantee Is In Our Name: Superior Plumbing of Cenla in Alexandria, LA. very professional technician. We called PG&E who told us the leak was 6' in. I am impressed. I would recommend Superior Plumbing but I would also worn them about the office staff being slow and of the dispatch fee ., They are prompt, professional, efficient, and courteous. The rate was fair. I would use their service again. Yes, Superior Plumbing & Drain Cleaning Services offers emergency services. They arrived quickly and fixed the problem! Today I called for a residential property, and Armin came at the agreed hour. If we can install it, we can repair it and are adept in all related maintenance and procedures. I had another company come in.
It cost me like $230 to have it fixed and it was jammed with a wire.
Superior Plumbing Service were going to charge $450 to install a simple shower head. By being able to install all piping as well as kitchen and bathroom appliances ourselves, we can ensure the best quality of work is completed, the first time around. 
Description of Work Snake clean out/sewer line. I called at 7am and they had someone at my house by 11am!! Price was very reasonable. Description of Work Assessment of overflow issue on existing toilet, which caused major overflow and replacement of existing toilet. Adrian was very professional and explained everything that it had to be done before even starting! Superior Plumbing & Drain Cleaning Services is open: Superior Plumbing & Drain Cleaning Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa. Description of Work Line blockage at sewer line. Great, very kind and explained everything he was going to do. The plumbers also seemed to be intimated by Ms. Carvajal. Description of Work We got a huge water bill, so it was obvious there was a leak somewhere. I called Sunday morning, Victoria answered my phone promptly. He also made sure to take of covid precautions and kept the work place clean during and after service. Call Superior Plumbing of Cenla! No, Superior Plumbing & Drain Cleaning Services does not offer free project estimates. Dora set up the appointment, the same day I called, between 11-1PM. They charged me $89. I truly regret ever doing business with Superior Plumbing. Upfront price for both items, Description of Work Garbage disposal and leaking sink. Description of Work The laundry sink was slow drain and smell of grease. Our goal is to provide comprehensive plumbing services to our customers by offering a great selection of workmanship outside of traditional plumbingthough we do that brilliantly.
Also, the young man from Superior Plumbing Service told me he would leave me a receipt via email for the service call. We take our name, Superior Plumbing of Cenla, seriously. Horrible. Visit the Solution Center to Explore Articles. After the blockages were cleared, he checked the kitchen sink, laundry sink and overflow vent to make sure water is flowing through. Superior Plumbing & Drain Cleaning Services is currently rated 4.6 overall out of 5. Description of Work Repaired leaking pipe that was attached to drain sink in garage for washer. OUR TOP PRIORITY, CUSTOMER SATISFACTION! Superior Plumbing & Drain Cleaning Services offers the following services: Plumbing Repair. Description of Work Cleaning plugged main drain. All work is guaranteed for 30 days. Description of Work Had a leak under the kitchen sink. The family-owned-and-operated company was founded in 1988.
I had to argue to get the owner approval. Water Heaters repair and replace. Our experienced, skilled team of licensed and insured plumbers are also well versed in many repairs on home appliances, including water heaters, garbage disposals, and more.
Superior Plumbing was voted Best of Cobb's Best Plumber in 2019-2021. After assessing the problem and giving me a reasonable quote, they quickly fixed the stoppage, cleaned up the mess (toilet paper, etc. We provide free estimates on all work, so youre never surprised and always know what to expect. Ive always had good results after their work, Great technician. This is my second time using them and would definitely used them again for any plumbing need!! He never once opened the box to look in it. Never hesitate to call! reasonable price. I told her I had similar work done in 2015, she was able to find the record for reference (wow). That seemed a little high. They approach problems with disposals with one charge despite how simple it is to get it done., They did very good work, but were very expensive., Superior Plumbing Service came out for a service call. Superior Plumbing and Drain Cleaning Services is a Diamond Certified Company that has been providing full service to the Bay Area for years. Hired to fix a leak in a pipe on my exterior irrigation pipe. She called soon after to let me know she scheduled Adrian to come out. 2nd time I've used this company and I'm very satisfied. They refused to come back because they said they could not guarantee due to roots. Please fill out the following form completely: 1997-2022 Best Pick Reports, LLC. There were other rude behaviors and inconsistencies in the way that they business that made my second interaction with them very unpleasant and I will not be going back to them again. No extra charge for Sunday. Plumbing Emergency? Great work, thanks! Initial indications were that it was a utility company problem because they found wet earth around the very old water meter. I suspect that Ms. Carvajal never gave Mr. Lopez my message to cover her ineptness.
The company provides up-front pricing and delivers professional work. Water flow from the washer and water from the kitchen passes through the same pipe under the laundry sink. Ow the system works great and I have more pressure in my system as well. Also, they have always quoted a fair price, and complete their work at that price without infuriating add-ons Ive experienced after a big box store purchase. My call for service was returned the same day.
They don't deserve to be in business. It was wonderful! He told me all parts were there and was able to do the installation. I used Superior Plumbing for work and an estimate on my sewer laterals. Helpful, prompt, clean, efficient, thorough. I took advantage of a service coupon. After the utility finally showed up and swapped out the meter they determined there was still a leak somewhere, between the meter and where the water main entered the house . The techs that came did nice and quick work. Description of Work We requested a gas line repair. Superior figured out a way to get it done without having to do construction or replace the sink for now. When we calle the plumbers back, their office manager was very sympathetic, arranged a visit the the day after New Years for a supervisor to come out and estimate the job. All statements concerning COVID19 business operations and essential services are informational only, and are selfreported and not verified by Angi. In my experience, their plumbers are always on time and respectful. That technician actually opened the box. Yes, Superior Plumbing & Drain Cleaning Services offers warranties. It was the next day I called!! Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Superior Plumbing Services, Inc. has received 4.7 out of 5 stars based on 182 customer surveys conducted through. Plumbers are trained to handle everything from the most minor repairs to whole house re-plumbing and sewer line re-placements, give us a call we are ready to help! Excellent. Adrian and David showed up they were extremely professional and knowledgeable. The call came 45 minutes later that they were on their way and should be arriving shortly. Description of Work Sewer lateral work and estimates. I would absolutely feel safe with them in my home and am very pleased that I have found some skilled, trustworthy plumbers. I have been dealing with Superior Plumbing for over a year and it needs to be renamed Completely Incompetent & Inept Plumbing. All plumbers have cleared state and federal criminal background checks.