I have looked and I guarantee it is not easy to find. Customers. Wow, the customer service is off the charts. If you'll email us with some photos of the broken shades and a brief description of what happened, we'll be happy to help get you into a perfect new pair! Customers, Non-Polarized amber lenses featuring 100% UV protection. Wal-Mart Canada Corp. 1940 Argentia Road Mississauga, ON L5N 1P9. For verification of purchase: shadyrays.com order no#3171584. Not worth it, go give 20$ to your local homeless person, better off.
Not only that, but she upgraded my lenses to their premium version at no charge!
Our signature sport wrap frame featuring bifocal reading lenses, +1.5 Strength. Id gladly recommend their eyewear to friends and family. High quality Polarized Sunglasses that include lost and broken protection. I reached out to Shady rays on Saturday, and my replacement was ordered on Monday. I couldn't find any correspondence with our team about this, and the only order I could locate under your email address is from 2020, so I'll be sending you separate message to see how we can help. Disgusting profit margins for an alleged charity organization. Edit to answer question in response: Every product page includes a Features, Fit Guide, and Live Hard Protection section. Live Hard. Ill try to be briefcustomer support is A+++ (absolutely fantastic!) Theyll help you out! While on holiday, one of the arms just fell off, the parts that connect the frame and arm had effectively disintegrated. Styles, Prescription
Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription I bought these mostly for the lifetime guarantee. BBB Business Profiles are subject to change at any time. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We love ours. Sunglasses, Privacy Policy & Notice to California Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription This was under their craftsmanship policy having not been met. Cool brand, nice designs, great price point And the 'free pair if lost' is a great concept.But unfortunately, these sunglasses feel unbelievably cheap. Sorry, this webpage requires JavaScript to function correctly. Best sunglasses company in the world. However, the support team helped me set up a Saturday delivery so that we could receive them on time. You can text us at 213-817-5193 as well. All of our shades are UV400 rated to block 100% of harmful UV rays. To my surprise, Ali at Shady Rays emailed me back almost immediately, gathered a little information and offered to replace my glasses altogether!
Customers, Non-Polarized blue mirrored lenses with amber tint featuring 100% UV protection. And by unbelievably cheap, a 3 pair I got from Primark feel better put together.
Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription Durable wood-patterned frame with metal hinges, Every order provides 10 meals to fight hunger. They send out a brand new pair at no cost. BBB Business Profiles may not be reproduced for sales or promotional purposes. I in the past only wore von zipper, electric and keanonI have been a fan and customer for over 10 years.. Verification can help ensure real people write reviews about real companies. They say the profits go towards feeding 10 meals to homeless, but that costs what, maybe 25$? Once I submitted to Shady Rays with pictures, they agreed to replace the Sunglasses without questions. I needed a pair of replacement glasses because rubber was starting to peel on my signature series blackout frames. I can assure you that's not normal and we can help get you a new, perfect pair. Styles, Prescription By far the fastest mostly friendly customer support team I have ever come across . Customers, Non-Polarizedice blue mirror lenses with amber tint featuring 100% UV protection, Bifocal lensprovides magnification at bottom, Durable matte black frame with metal hinges, Every order provides 10 meals to fight hunger. Genuinely miffed how they got such good reviews Do the majority of their customers know no better or has quality slipped? But 9's later and they're still solid and look like they will last alot longer than the shadyrays.I'll see out the replacement pair they send me, but I won't be buying anymore thereafter. THere was not a replacement limit advertised when I bought these or I would not have paid for them as I was skeptical of the quality. When I reached out to customer support I got no response. Amazing customer service by this company PLUS they also work with Feeding America to provide meals for each pair of glasses purchased! Awesome company with great sun glasses. Great company that stands behind their products. We always stand behind our product and constantly look at ways to improve.
We offer polarized protection on all styles and now have even more high quality options to choose from with our upgraded SR Pro and SR Pro II lenses. I contacted Shady Rays and no questions asked just sent them a picture of the broken frame and they sending me a new pair. Customer Reviews are not used in the calculation of BBB Rating. I'm sorry to hear you had that problem with your shades.
Their product was great, everything else, not so much. I purchased a pair of blackout signature series glasses from Shady Rays, the rubber began to peel near the bridge of the nose and on the ends behind my ears. International Association of Better Business Bureaus.
I will definitely keep buying and spreading the word about shady rays because of excellent customer service i received today. I got a pair for Christmas two years ago and lately they started discoloring around the edges. Our signature crossover casual and sport frame featuring bifocal reading lenses, +1.5 Strength. Purchased to take on holiday, with some discount and a hard case, the price was around 42. Shady Rays BlueShade technology is lab-proven to block harmful blue light. Luv your polarized sunglasses and wear them fishing all the time and my wife wears hers all the time. 2022 Trustpilot A/S. GUARANTEED FOR LIFE. Thank you so much for your kind review! They have great products, great initiatives, and absolutely outstanding customer service. Blue Light exposure can cause irritated, dry eyes, and blurred vision. Customers. On top of that the customer service is hands down the best I have ever experienced. Polarized Sunglasses for Women Trendy Shady Rays 100% UV Sun Glasses CAT EYE, Personal information provided may be collected, used and disclosed in accordance with our, Manage Walmart Rewards Mastercard account.
Their policies are bizarre, and I highly suggest reading them before you give them any of your money. Hard to beat that combination. Sounds like the screw holding the arm may have fallen out but I can assure you that isn't normal! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I know I won't be giving them any more of mine. Here are 8 tips for writing great reviews.
Our signature sport wrap frame featuring bifocal reading lenses, +2.5 Strength.
Blue Light is a part of the light emitted from the sun, indoor lighting, and digital devices. The Lost & Broken Protection may be used to replace each qualified purchased pair twice for any reason at all. I high recommend shady rays especially for their signature look and quality! What they dont tell you is that you have to pay a sizeable processing fee to redeem a replacement. Can afford to have a pair in each vehicle and boat, unlike the $200-300 a pair.Customer for life,John. Our signature sport wrap frame featuring bifocal reading lenses, +2.5 Strength. theyve helped me out when my glasses were broken multiple times. Communication is fast as well. Sunglasses, Privacy Policy & Notice to California If there's anything further we can assist with, please don't hesitate to reach back out. I asked them if there was anything I could do and they quickly reached out to me. BBB Business Profiles generally cover a three-year reporting period. We stand behind our quality 100%. Exposure to blue light at night can also disrupt your bodys natural sleep cycle. I have owned many sunglasses over the years, and I have to say I absolutely love the shades at Shady Rays. Customers, Non-Polarizedice blue mirror lenses with amber tint featuring 100% UV protection, Bifocal lens allows normal vision looking straight, providing magnification when looking down, Durable matte black frame with metal hinges, Every order provides 10 meals to fight hunger. We do not share your contact information with anyone else. Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription Each order also contributes 10 meals to fight hunger. Probably the best customer service I've ever had the pleasure of dealing with!
Great value, good quality, great look, but really the best warranty and service among most retailers. Sorry to see that you aren't happy with the glasses. That lifetime guarentee was what gave me piece of mind but it was all a lie. Get up-to-date information on weekly flyer features, Rollback & clearance items, exclusive products, and offers. Great customer service and fast delivery. The service if you have a problem is impeccable. We do fully stand behind our products and our unmatched protection program! I've just sent a message to get your information so we can help.Each of our product pages details our protection coverage, including that there is a max of 2 lost/broken replacements per purchased pair. Best sunglasses I've every owned, not just saying that either I'm a carpenter and these glasses held up for along time before even scratching them , I will be buying these as long as I can , love they feed families that are less fortunate also , that means more to me than protecting my eyes. All Prescription Had an issue with one pair that I ordered and the problem was resolved quickly. Styles, Prescription Styles, Prescription This company is not worth it. I just wanted to reach out and say thank you for being such an amazing company. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
So no I'd never purchase another pair from the brand. Very disappointing.Response to Shady Rays: show me where on the website it says there is a processing fee? Sunglasses, Privacy Policy & Notice to California Love the polarized shades. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Stephanie B was very helpful, knowledgeable, and took great care of me. I really wanted to drink the Shady Rays coolaid. Sunglasses look good, with good variety and styles.Price is reasonable. Until you experience the quality. We're a small team and our response times are typically very fast.
They share your contact info!Within in hour of signing up, I started receiving spam calls and emails.Cheap sunglasses!These glasses were like looking directly at the sun! Bifocal lens allows normal vision looking straight, providing magnification when looking down. Asks for reviews positive or negative, Cool design + customer support horrendous quality, Replacements, No Problem. As a matter of policy, BBB does not endorse any product, service or business. Honestly, even among low value glasses, these rank near the bottom. They response really fast to any issues with shipping orders and product defects. Shady Rays sells awesome sunglasses at great prices. We Got You. Happy to hear you love the new pair! GUARANTEED FOR LIFE. I emailed them asking how I could possibly fix this. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Wearing a few sunglass with sturdy frames and reliable and well made lenses.. And now with the snow Goggles with interchangable lenses held on with magnets.. Again well made with great lens quality.. Also to mention the customer service has always been helpful and very communicative. This is opaque and frankly shady behaviour. Sunglasses, Privacy Policy & Notice to California
GUARANTEED FOR LIFE. Terrible customer service!You cannot speak to a person, you will receive an automated response to emails, chat is usually not available! Darius responded to your request yesterday evening and it looks like your exchange order was completed. All reviews are published without moderation. Their Customer Service is beyond expectations! Someone from our optical team be in touch to give you some options to help with your older Rx order.
We appreciate your review and your support! Ourbest-selling Timber frame featuring bifocal reading lenses, +2.0 Strength. Sorry to hear this! I had a pair of mens classic sunglasses the frame broke. BUYERS BEWARE! GUARANTEED FOR LIFE.
Unbelievable Customer Service which is very refreshing these days. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Sunglasses, Privacy Policy & Notice to California A company that stands by their Work and Product.
Sorry that you've had trouble reaching us. Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription Stand up Company! Sunglasses, Privacy Policy & Notice to California
Not only that, but she upgraded my lenses to their premium version at no charge!
Our signature sport wrap frame featuring bifocal reading lenses, +1.5 Strength. Id gladly recommend their eyewear to friends and family. High quality Polarized Sunglasses that include lost and broken protection. I reached out to Shady rays on Saturday, and my replacement was ordered on Monday. I couldn't find any correspondence with our team about this, and the only order I could locate under your email address is from 2020, so I'll be sending you separate message to see how we can help. Disgusting profit margins for an alleged charity organization. Edit to answer question in response: Every product page includes a Features, Fit Guide, and Live Hard Protection section. Live Hard. Ill try to be briefcustomer support is A+++ (absolutely fantastic!) Theyll help you out! While on holiday, one of the arms just fell off, the parts that connect the frame and arm had effectively disintegrated. Styles, Prescription
Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription I bought these mostly for the lifetime guarantee. BBB Business Profiles are subject to change at any time. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We love ours. Sunglasses, Privacy Policy & Notice to California Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription This was under their craftsmanship policy having not been met. Cool brand, nice designs, great price point And the 'free pair if lost' is a great concept.But unfortunately, these sunglasses feel unbelievably cheap. Sorry, this webpage requires JavaScript to function correctly. Best sunglasses company in the world. However, the support team helped me set up a Saturday delivery so that we could receive them on time. You can text us at 213-817-5193 as well. All of our shades are UV400 rated to block 100% of harmful UV rays. To my surprise, Ali at Shady Rays emailed me back almost immediately, gathered a little information and offered to replace my glasses altogether!
Customers, Non-Polarized blue mirrored lenses with amber tint featuring 100% UV protection. And by unbelievably cheap, a 3 pair I got from Primark feel better put together.
Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription Durable wood-patterned frame with metal hinges, Every order provides 10 meals to fight hunger. They send out a brand new pair at no cost. BBB Business Profiles may not be reproduced for sales or promotional purposes. I in the past only wore von zipper, electric and keanonI have been a fan and customer for over 10 years.. Verification can help ensure real people write reviews about real companies. They say the profits go towards feeding 10 meals to homeless, but that costs what, maybe 25$? Once I submitted to Shady Rays with pictures, they agreed to replace the Sunglasses without questions. I needed a pair of replacement glasses because rubber was starting to peel on my signature series blackout frames. I can assure you that's not normal and we can help get you a new, perfect pair. Styles, Prescription By far the fastest mostly friendly customer support team I have ever come across . Customers, Non-Polarizedice blue mirror lenses with amber tint featuring 100% UV protection, Bifocal lensprovides magnification at bottom, Durable matte black frame with metal hinges, Every order provides 10 meals to fight hunger. Genuinely miffed how they got such good reviews Do the majority of their customers know no better or has quality slipped? But 9's later and they're still solid and look like they will last alot longer than the shadyrays.I'll see out the replacement pair they send me, but I won't be buying anymore thereafter. THere was not a replacement limit advertised when I bought these or I would not have paid for them as I was skeptical of the quality. When I reached out to customer support I got no response. Amazing customer service by this company PLUS they also work with Feeding America to provide meals for each pair of glasses purchased! Awesome company with great sun glasses. Great company that stands behind their products. We always stand behind our product and constantly look at ways to improve.
We offer polarized protection on all styles and now have even more high quality options to choose from with our upgraded SR Pro and SR Pro II lenses. I contacted Shady Rays and no questions asked just sent them a picture of the broken frame and they sending me a new pair. Customer Reviews are not used in the calculation of BBB Rating. I'm sorry to hear you had that problem with your shades.
Their product was great, everything else, not so much. I purchased a pair of blackout signature series glasses from Shady Rays, the rubber began to peel near the bridge of the nose and on the ends behind my ears. International Association of Better Business Bureaus.
I will definitely keep buying and spreading the word about shady rays because of excellent customer service i received today. I got a pair for Christmas two years ago and lately they started discoloring around the edges. Our signature crossover casual and sport frame featuring bifocal reading lenses, +1.5 Strength. Purchased to take on holiday, with some discount and a hard case, the price was around 42. Shady Rays BlueShade technology is lab-proven to block harmful blue light. Luv your polarized sunglasses and wear them fishing all the time and my wife wears hers all the time. 2022 Trustpilot A/S. GUARANTEED FOR LIFE. Thank you so much for your kind review! They have great products, great initiatives, and absolutely outstanding customer service. Blue Light exposure can cause irritated, dry eyes, and blurred vision. Customers. On top of that the customer service is hands down the best I have ever experienced. Polarized Sunglasses for Women Trendy Shady Rays 100% UV Sun Glasses CAT EYE, Personal information provided may be collected, used and disclosed in accordance with our, Manage Walmart Rewards Mastercard account.
Their policies are bizarre, and I highly suggest reading them before you give them any of your money. Hard to beat that combination. Sounds like the screw holding the arm may have fallen out but I can assure you that isn't normal! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I know I won't be giving them any more of mine. Here are 8 tips for writing great reviews.
Our signature sport wrap frame featuring bifocal reading lenses, +2.5 Strength.
Blue Light is a part of the light emitted from the sun, indoor lighting, and digital devices. The Lost & Broken Protection may be used to replace each qualified purchased pair twice for any reason at all. I high recommend shady rays especially for their signature look and quality! What they dont tell you is that you have to pay a sizeable processing fee to redeem a replacement. Can afford to have a pair in each vehicle and boat, unlike the $200-300 a pair.Customer for life,John. Our signature sport wrap frame featuring bifocal reading lenses, +2.5 Strength. theyve helped me out when my glasses were broken multiple times. Communication is fast as well. Sunglasses, Privacy Policy & Notice to California If there's anything further we can assist with, please don't hesitate to reach back out. I asked them if there was anything I could do and they quickly reached out to me. BBB Business Profiles generally cover a three-year reporting period. We stand behind our quality 100%. Exposure to blue light at night can also disrupt your bodys natural sleep cycle. I have owned many sunglasses over the years, and I have to say I absolutely love the shades at Shady Rays. Customers, Non-Polarizedice blue mirror lenses with amber tint featuring 100% UV protection, Bifocal lens allows normal vision looking straight, providing magnification when looking down, Durable matte black frame with metal hinges, Every order provides 10 meals to fight hunger. We do not share your contact information with anyone else. Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription Each order also contributes 10 meals to fight hunger. Probably the best customer service I've ever had the pleasure of dealing with!
Great value, good quality, great look, but really the best warranty and service among most retailers. Sorry to see that you aren't happy with the glasses. That lifetime guarentee was what gave me piece of mind but it was all a lie. Get up-to-date information on weekly flyer features, Rollback & clearance items, exclusive products, and offers. Great customer service and fast delivery. The service if you have a problem is impeccable. We do fully stand behind our products and our unmatched protection program! I've just sent a message to get your information so we can help.Each of our product pages details our protection coverage, including that there is a max of 2 lost/broken replacements per purchased pair. Best sunglasses I've every owned, not just saying that either I'm a carpenter and these glasses held up for along time before even scratching them , I will be buying these as long as I can , love they feed families that are less fortunate also , that means more to me than protecting my eyes. All Prescription Had an issue with one pair that I ordered and the problem was resolved quickly. Styles, Prescription Styles, Prescription This company is not worth it. I just wanted to reach out and say thank you for being such an amazing company. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
So no I'd never purchase another pair from the brand. Very disappointing.Response to Shady Rays: show me where on the website it says there is a processing fee? Sunglasses, Privacy Policy & Notice to California Love the polarized shades. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Stephanie B was very helpful, knowledgeable, and took great care of me. I really wanted to drink the Shady Rays coolaid. Sunglasses look good, with good variety and styles.Price is reasonable. Until you experience the quality. We're a small team and our response times are typically very fast.
They share your contact info!Within in hour of signing up, I started receiving spam calls and emails.Cheap sunglasses!These glasses were like looking directly at the sun! Bifocal lens allows normal vision looking straight, providing magnification when looking down. Asks for reviews positive or negative, Cool design + customer support horrendous quality, Replacements, No Problem. As a matter of policy, BBB does not endorse any product, service or business. Honestly, even among low value glasses, these rank near the bottom. They response really fast to any issues with shipping orders and product defects. Shady Rays sells awesome sunglasses at great prices. We Got You. Happy to hear you love the new pair! GUARANTEED FOR LIFE. I emailed them asking how I could possibly fix this. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Wearing a few sunglass with sturdy frames and reliable and well made lenses.. And now with the snow Goggles with interchangable lenses held on with magnets.. Again well made with great lens quality.. Also to mention the customer service has always been helpful and very communicative. This is opaque and frankly shady behaviour. Sunglasses, Privacy Policy & Notice to California
GUARANTEED FOR LIFE. Terrible customer service!You cannot speak to a person, you will receive an automated response to emails, chat is usually not available! Darius responded to your request yesterday evening and it looks like your exchange order was completed. All reviews are published without moderation. Their Customer Service is beyond expectations! Someone from our optical team be in touch to give you some options to help with your older Rx order.
We appreciate your review and your support! Ourbest-selling Timber frame featuring bifocal reading lenses, +2.0 Strength. Sorry to hear this! I had a pair of mens classic sunglasses the frame broke. BUYERS BEWARE! GUARANTEED FOR LIFE.
Unbelievable Customer Service which is very refreshing these days. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Sunglasses, Privacy Policy & Notice to California A company that stands by their Work and Product. Sorry that you've had trouble reaching us. Includes Microfiber Cleansing Pouch + vinyl brand decal, All Prescription Stand up Company! Sunglasses, Privacy Policy & Notice to California